Job Description

Personal Lines Department Lead

Job Summary

Seeking a highly motivated and experienced professional to join a team as a Personal Lines Department Lead. This role is a key leadership position within the organization, responsible for overseeing the Personal Lines department and ensuring the delivery of exceptional service to clients. The ideal candidate will have a strong background in personal lines insurance, leadership qualities, and a passion for fostering team success.

Responsibilities

• Provide leadership and support to a team of 8-10 direct reports within the Personal Lines department.
• Assist with team lead responsibilities, including mentoring and guiding team members in their daily activities.
• Ensure the satisfaction of clients by managing a book of business and addressing client needs effectively.
• Support team members in quoting and renewing policies, with a focus on renewals as needed.
• Collaborate with agency owners to implement strategies for growth and operational efficiency.
• Utilize EPIC software to manage accounts and streamline processes.

Qualifications/Requirements

• Licenses/Certifications: Active Property & Casualty (P&C) License is required.
• Experience: Minimum of 5+ years of experience in personal lines insurance. Leadership experience is preferred but not required; candidates with demonstrated leadership qualities will be considered.
• Technical Skills: Proficiency in EPIC software is preferred.
• Work Style: Ability to work in a hybrid environment, with occasional in-office presence required. Strong organizational and communication skills are essential.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion. 

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