Job title: CGL Senior Claims Specialist
Job type: Permanent
Emp type: Full-time
Industry: Insurance
Functional Expertise: Claims Adjuster
Location: Headquarters
Job published: 11/07/2025
Job ID: 146085

Job Description

CGL Senior Claims Specialist

Job Summary

Seeking a highly skilled and motivated CGL Senior Claims Specialist to join a team. This role involves managing a diverse portfolio of commercial general liability claims, with a focus on developing and implementing effective resolution strategies while delivering exceptional customer service.

Compensation Package

  • Base Salary Range: $83,000 - $156,000 (actual salary will be determined based on factors such as scope, complexity, location, skills, education, training, credentials, and experience).

Responsibilities

  • Conduct thorough investigations and expert analysis of claims facts to determine coverage, liability, and damages.
  • Analyze and interpret policy language and case law to reach appropriate coverage decisions and draft coverage correspondence in compliance with state statutes and regulations.
  • Promptly conduct comprehensive claims investigations, establish accurate reserves, and pursue timely and appropriate resolutions.
  • Prepare and present reports for management on loss development, financial exposures, risk transfer, reserve adjustments, and claim resolution strategies.
  • Resolve claims through negotiation, mediation, and arbitration with minimal assistance.
  • Address inquiries from brokers and policyholders, providing superior customer service.
  • Attend and participate in industry-related conferences, seminars, and webinars, demonstrating a commitment to professional development.
  • Ensure compliance with insurance regulations and company policies in claims handling.
  • Participate in projects and corporate initiatives such as audits, task forces, and focus groups.
  • Perform other duties as required.

Qualifications/Requirements

Education

  • Bachelor’s degree or equivalent experience required.
  • JD degree is a plus.

Experience

  • 5-7 years of experience handling commercial general liability claims.
  • Proven experience managing litigated claims and working with defense counsel.
  • Demonstrated success in claims resolution and negotiation.

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