Job Description

Commercial Lines Account Manager - Small Business

Job Summary

We are seeking a dedicated Commercial Lines Account Manager specializing in Small Business to manage a portfolio of small commercial accounts – including nonprofits and small contractors. This transaction-driven role focuses on high-volume, automatic renewals and requires a proactive, independent professional with strong communication and organizational skills. The successful candidate will have the opportunity to grow into handling larger commercial accounts over time.

Responsibilities

• Manage daily account operations using industry systems (e.g., ImageRight, AMS360)
• Monitor and act on expiration lists and incoming requests
• Process verifications of insurance, audits, and vehicle changes
• Oversee billing transactions, cancellation requests, and loss control processes
• Follow up with clients to ensure timely responses to carrier requirements
• Maintain a balanced workload between phone calls and emails
• Operate autonomously with minimal oversight while ensuring accurate, transaction-based processing

Qualifications/Requirements

• Possession of a valid Property & Casualty (P&C) License – required
• CIC designation is preferred but not mandatory
• Proven ability to work independently in a fast-paced, transaction-driven environment
• Excellent organizational and communication skills
• Experience managing small commercial lines accounts or similar portfolios
• Familiarity with industry software tools and systems
• Previous experience assisting on (or managing) a book of business – required
• 1+ year of relevant insurance industry experience preferred

Compensation Package

• Excellent opportunities for professional growth and advancement
• Competitive compensation: Between $55k-$75k (based on experience)
• Paid time off and company holidays
• Comprehensive benefits package, including health, dental, vision, 401(k), and more

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

#LI-KH1