Job title: Commercial Insurance Account Manager (Mid - Large Market)- Hybrid
Job type: Permanent
Emp type: Full-time
Industry: Insurance
Functional Expertise: Account Manager
Location: Boston, MA
Job published: 09/10/2025
Job ID: 143136

Job Description

Commercial Insurance Account Manager

 

Job Summary
Seeking an experienced and detail-oriented Commercial Insurance Account Manager to manage a well-established book of business. This role requires a strong understanding of commercial lines insurance, including both admitted and non-admitted markets. The ideal candidate is a client-focused professional who thrives in a fast-paced environment and excels at maintaining strong carrier and client relationships.

 

Responsibilities

  • Manage an existing book of commercial insurance accounts, ensuring timely servicing and high client retention.
  • Handle both new and renewal business, including marketing, quoting, coverage reviews, and processing endorsements.
  • Maintain strong client relationships through effective communication and a proactive service approach.
  • Review insurance contracts and policies for accuracy and completeness.
  • Prepare and complete certificates of insurance, proposals, policy summaries, and coverage reviews.
  • Troubleshoot and resolve issues related to cancellations, claims, audits, billing, and carrier coordination.
  • Collaborate with internal teams to support agency goals and contribute to revenue growth.
  • Stay current on industry trends, products, and market developments.

 

Qualifications/Requirements

  • Active Property & Casualty (P&C) license required.
  • Experience working with multiple commercial lines of coverage, including admitted and non-admitted carriers.
  • Prior experience managing a large, established book of business in a brokerage setting.
  • Proven ability to build and maintain client relationships in a client-facing role.
  • Strong attention to detail and ability to analyze policy language and coverage terms.
  • Excellent organizational, communication, and problem-solving skills.
  • Ability to work independently as well as collaboratively in a team environment.

 

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

 

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