Job Description

Senior Account Manager

Job Summary

Seeking a highly skilled and motivated Senior Account Manager to join a dynamic and collaborative team. This role is ideal for an experienced professional with a strong background in real estate insurance, particularly in managing large, complex accounts.

Compensation Package

• Salary: $100K-$140K (depending on experience) + bonus opportunities
• Competitive benefits package, paid time off, professional development opportunities, etc.

Responsibilities

• Manage a portfolio of high-value real estate insurance accounts, including habitational and multi-billion-dollar layered and shared programs.
• Serve as the primary point of contact for clients, fostering strong relationships and ensuring client satisfaction.
• Handle day-to-day service needs, proactively addressing challenges, and managing complex client interactions.
• Collaborate with producers, associate producers, marketing teams, and claims teams to deliver seamless service.
• Quote and renew business, ensuring accuracy and alignment with client needs.
• Oversee a book of business with support from other team members.
• Provide strategic insights and solutions to optimize account performance and client outcomes.

Qualifications/Requirements

• Experience: 5-7+ years of experience in account management, with a focus on real estate insurance and habitational accounts.
• Technical Expertise: Proficiency in managing complex, layered, and shared insurance programs.
• Software Knowledge: Familiarity with AMS360 or similar account management systems.
• Licenses/Certifications: Relevant insurance licenses or designations are preferred.
• Soft Skills:
  • Strong relationship management and communication skills.
  • Proactive and solution-oriented mindset.
  • Ability to handle challenging conversations with professionalism.
  • Team-oriented and collaborative approach.
  • High level of accountability and commitment to excellence.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion. 

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