Job Description

Job Summary

We are seeking a dedicated and experienced Personal Lines Account Manager to join our team. The ideal candidate will be responsible for managing a portfolio of personal insurance accounts, providing excellent customer service, and ensuring the overall satisfaction of our clients.

Responsibilities

• Manage a portfolio of personal lines insurance accounts, including renewals, endorsements, and new business.
• Build and maintain strong relationships with clients, insurers, and internal stakeholders.
• Assess clients' insurance needs and propose appropriate coverage options.
• Provide exceptional customer service by addressing client inquiries and resolving any issues in a timely manner.
• Stay up-to-date on industry trends, product offerings, and regulatory changes to effectively advise clients on insurance options.
• Collaborate with team members to optimize client retention and overall account performance.

Qualifications/Requirements

• Proven personal lines account management experience.
• Previous experience working with a variety of carriers.
• Previous independent agency experience.
• Strong understanding of personal insurance products and coverage options.
• Excellent interpersonal and communication skills to effectively engage with clients and internal stakeholders.
• Proficiency in insurance management software and Microsoft Office applications.
• Holds an active P&C (Property and Casualty) insurance license.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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