Job Description

Job Summary
The Benefits Team Manager leads and develops a group of benefits Account Managers to deliver exceptional client service, ensure regulatory compliance, and support sales and renewal activities, including open enrollment events and producer-driven initiatives.

Responsibilities

• Manage and mentor a team of benefits Account Managers, fostering professional growth and ensuring accountability.
• Coordinate and travel with producers during sales calls, renewal meetings, and open enrollment sessions.
• Provide hands-on support to Account Managers on complex client issues and serve as point of contact for house accounts when needed.
• Maintain up-to-date knowledge of benefits compliance requirements; implement policy updates and monitor adherence.
• Collaborate with cross-functional teams (underwriting, sales operations, compliance) to streamline processes and enhance service delivery.
• Identify opportunities for team performance improvements.

Qualifications/Requirements

• Minimum 10 years of experience in the employee benefits industry.
• At least 3 years of supervisory or management experience leading a benefits or insurance team.
• Proven leadership and coaching skills, with a track record of building high-performing teams.
• Deep understanding of benefits compliance regulations and industry best practices.
• Excellent communication, organizational, and problem-solving abilities.
• Willingness and ability to travel frequently for sales support and enrollment activities.
• Ability to thrive in a dynamic environment and manage multiple priorities effectively.
• Holds an active L&H (Life and Health) insurance license – preferred.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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