Job Description

Job Title: Senior Commercial Insurance Account Manager

Job Summary

The Senior Commercial Insurance Account Manager is responsible for servicing a diverse book of commercial accounts, with a strong focus on restaurant-related business. This role requires a seasoned insurance professional with deep knowledge of Property and Casualty (P&C) coverage who can independently manage renewals, client communications, and policy administration. The ideal candidate will be the primary point of contact for clients, ensuring all service needs are met with accuracy and timeliness.

Responsibilities

• Manage a substantial book of renewal business, supporting strategic planning, data gathering, loss analysis, and proposal development.
• Serve as the primary point of contact for client inquiries, change requests, and daily service needs.
• Coordinate with support staff and vendors to issue certificates, process invoices, verify policy accuracy, and submit carrier changes.
• Maintain accurate account records, process audits, and assist with contract reviews and basic claims management.
• Guide clients through loss reporting procedures and provide ongoing claims-related support.
• Set up policies accurately in the system of record and handle all related billing setup and documentation.
• Communicate with clients and producers regarding accounts receivable and coordinate fund return requests when applicable.

Qualifications/Requirements

• Active Property & Casualty (P&C) license required.
• 5+ years of commercial insurance account management experience preferred.
• Experience with restaurant-related accounts or other service-focused industries preferred.
• Strong client service, organizational, and communication skills.
• Proficiency with insurance systems and Microsoft Office tools.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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