Job title: Commercial Lines Account Manager
Job type: Permanent
Emp type: Full-time
Industry: Insurance
Functional Expertise: Account Manager
Location: Troy, MI
Job published: 05/07/2025
Job ID: 135453

Job Description

Job Summary

We are seeking a dynamic and experienced Commercial Lines Account Manager to join our team. The ideal candidate will be responsible for managing a portfolio of commercial insurance accounts, maintaining client relationships, and ensuring the delivery of exceptional customer service.

Responsibilities

  • Develop and maintain strong relationships with clients, understanding their insurance needs and providing appropriate solutions.
  • Manage a portfolio of commercial lines accounts, including renewals, endorsements, and new business.
  • Collaborate with internal teams to ensure timely and accurate processing of policy documents and maintenance of client records.
  • Coordinate with underwriters and carriers to negotiate terms, coverage, and pricing on behalf of clients.
  • Stay current with industry trends, market conditions, and insurance products to provide informed advice to clients.
  • Handle client inquiries, claims, and other service-related issues in a professional and timely manner.
  • Assist in the marketing and cross-selling of additional insurance products to clients.

Qualifications/Requirements

  • Proven experience as a Commercial Lines Account Manager or similar role within the insurance industry.
  • Strong knowledge of commercial insurance products, coverages, and underwriting principles.
  • Excellent communication and interpersonal skills, with the ability to build and maintain client relationships.
  • Proficiency in agency management software and Microsoft Office suite.
  • Ability to multitask, prioritize work, and manage deadlines in a fast-paced environment.
  • Holds an active P&C (Property and Casualty) insurance license.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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