Job Description

Responsibilities

• Serve as the primary point of contact for clients regarding their employee benefits programs
• Establish and maintain strong relationships with clients to understand their needs and deliver tailored solutions
• Manage the implementation and ongoing administration of benefits plans, including enrollment, billing, and claims resolution
• Collaborate with internal teams to develop and present benefit plan options and recommendations to clients
• Stay informed about industry developments and regulatory changes to ensure compliance and provide proactive guidance to clients

Qualifications

• Proven experience as an Employee Benefits Account Manager
• In-depth knowledge of medical and voluntary benefits offerings, compliance, and industry trends
• Strong client relationship management skills, with the ability to effectively communicate and collaborate with diverse stakeholders
• Excellent organizational and analytical abilities, with a keen attention to detail and accuracy
• Current knowledge of relevant laws and regulations governing employee benefits, including ACA, ERISA, and HIPAA

Day-to-day

• Engage in regular communication with clients to understand their needs and provide proactive support
• Collaborate with internal teams to ensure seamless implementation and administration of benefits programs
• Conduct regular assessments of benefits plans to identify opportunities for improvement and cost savings
• Stay informed about industry trends and regulatory changes through ongoing education and professional development opportunities

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