Job Description

Job Summary:

Growing and reputable insurance carrier is seeking an Accounts Receivable Manager/Manager of Billing & Collections to join their finance team. 

RESPONSIBILITIES:

Manage the Accounts Receivable and Collections Process

• Cash Application.  Ensure accurate recording and application of customer payments.
• Manage the AR Email Workflow.  Ensure timely handling of emailed communications.
• Account Reconciliation.  Perform customer account reconciliations, resolving any discrepancies.
• Customer Bankruptcy.  Ensure write-off of customer balances and prepare proof of claim documents in the event of bankruptcy.

Leadership and Supervision

• Provide leadership, guidance, and support to the AR team.
• Ensure AR team members are properly trained and have skills needed to perform their roles effectively.
• Review and approve customer account credit and debit sheets as well as disbursement requests.

Answer Customer Questions and Resolve Customer Disputes

• Communicate with customers as necessary to resolve billing or payment issues.
• Collaborate with other teams to resolve billing disputes and complaints.
• Investigate and resolving collection disputes and negotiate payment plans.
• Research and reconcile unposted cash receipts.

REQUIREMENTS:

• 5+ years of experience in accounts receivable and collections, with 3+ plus years in a managerial role.
• Excellent communication and negotiation skills.
• Strong Excel skills.
• Analytical and problem-solving skills with attention to detail and the ability to work in a fast-pace, deadline-driven environment.
• Insurance experience a plus but not required.

COMPENSATION:

Salary: $32 and $37  Depending on experience 
Excellent benefits including:

• Health, Dental, Eye, and Life Insurance
• Optional Supplemental Life Insurance
• Optional Disability Insurance
• 401K Program with Generous Employer Match
• Paid Time Off (Accrued per Pay Period)

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