Established Independent Insurance Agency seeks a full time or part time Licensed Customer Service Representative to support the agency, service customers, process endorsements and renewal policies, re-market policies, and other miscellaneous agency functions.

Candidate must have extensive experience in customer service and retention. They must provide prompt, friendly, and accurate Customer Service in person, over the phone, and via e-mail.

Job Summary

• Valid Property & Casualty Insurance License required
• Answer basic policy and billing questions from customers
• Process renewal policies and write renewal letters
• Process policy endorsements
• Identify and present cross sell opportunities
• Develop working relationship with customers
• Excellent communication skills, both verbal and written with attention to spelling, grammar & punctuation
• High attention to detail
• Team player that can work independently with little or no supervision
• Must be proficient in Microsoft Word/Outlook/Excel
• AMS360 / PLRater experience required

Job Types: Full-time, Part-time

Pay: $35,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• Health insurance
• Paid time off

Supplemental Pay:

• Bonus opportunities
• Commission pay

Education:

• High school or equivalent (Required)

Experience:

• Insurance: 1 year (Required)

Language:

• English (Required)

License/Certification:

• Property and Casualty Insurance License (Required)

Ability to Commute:

• Florham Park, NJ 07932 (Required)

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