Job Description
Job Summary
We are seeking an experienced Employee Benefits Account Manager to join our team. The Employee Benefits Account Manager will be responsible for maintaining and servicing a portfolio of employee benefits clients, providing exceptional customer service, and ensuring that client needs are met.
Responsibilities
- Act as the primary point of contact for clients
- Provide personalized service to clients, including plan design, consultation, and ongoing support
- Build and maintain strong relationships with clients to understand their needs and objectives
- Coordinate with internal teams to ensure client satisfaction and retention
- Communicate plan changes, updates, and compliance issues to clients
- Conduct periodic reviews and audits to assess the effectiveness of client benefit plans
- Research industry trends and best practices to recommend enhancements to client plans
- Participate in client presentations and meetings to review plan performance and discuss future strategies
Qualifications/Requirements
- Proven experience as an Employee Benefits Account Manager or in a similar role
- Strong understanding of employee benefits programs, regulations, and compliance requirements
- Knowledge of Affordable Care Act (ACA), ERISA, and HIPAA regulations
- Excellent interpersonal and communication skills
- Ability to build and maintain strong client relationships
- Proficiency in Microsoft Office and Applied EPIC
- Holds an active L&H (Life and Health) License
Compensation Package
- Compensation: Between $60k-$100k (based on experience)
- Competitive benefits package, paid time off, professional development opportunities, etc.
Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.
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