Job Description

Commercial Insurance Account Manager

Job Summary

An established agency is seeking a detail-oriented Commercial Insurance Account Manager with a strong knowledge of commercial lines insurance coverages. The ideal candidate will be experienced in working with both admitted and non-admitted carriers and will manage a large, established book of business, ensuring retention and supporting revenue growth through excellent client service and policy management.

Responsibilities

• Manage a large, established book of business, handling both new and renewal business.
• Conduct coverage reviews and process endorsements to ensure appropriate coverage for clients.
• Build and maintain strong client relationships in a client-facing role.
• Review insurance contracts for accuracy and ensure policy details align with client needs.
• Prepare certificates, proposals, policy summaries, and policy reviews.
• Address and resolve client and account issues, including cancellations, claims, audits, and carrier-related concerns.
• Work both independently and collaboratively, as needed, to support business growth.
• Retain all assigned accounts through proactive client engagement and problem-solving techniques.

Qualifications/Requirements

• Experience with multiple lines of commercial insurance coverage.
• Proven ability to manage a large book of business in a client-facing role.
• Holds an active Property & Casualty (P&C) insurance license.
• Familiarity with both admitted and non-admitted insurance carriers.
• Experience in reviewing and interpreting insurance contracts.
• Strong organizational and problem-solving skills to handle complex client needs.
• Previous construction industry experience is preferred.

• Preferred Agency Management System Experience: EPIC
• At least 1 year of relevant insurance industry experience required. 3+ years preferred.
• Above average computer skills with the capacity to master essential software programs.

Compensation Package

• Excellent opportunities for professional growth and advancement.
• Competitive compensation: Between $70k-$100k (based on experience).
• Paid time off and company holidays.
• Comprehensive benefits package, including health, dental, vision, 401(k), and more.
• Hybrid work schedule available.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

#LI-DD4