Workers' Compensation Supervisor

Job Summary

Seeking a highly skilled and experienced Workers' Compensation Supervisor to join a team. This is a permanent position with a hybrid work arrangement, offering an excellent opportunity for a professional with a strong background in workers' compensation and a proven track record of success. The ideal candidate will have over five years of experience in the field, along with SIP certification and expertise in handling 4850 claims.

Compensation Package

• Salary Range: $110,000 - $115,000 annually
• Work Arrangement: Hybrid (remote work available)
• Equipment Provided: Yes

Responsibilities

• Oversee and manage workers' compensation claims, ensuring compliance with all applicable laws and regulations.
• Provide leadership and guidance to the workers' compensation team, fostering a collaborative and efficient work environment.
• Handle complex claims, including those involving 4850 benefits, and ensure timely and accurate resolution.
• Maintain up-to-date knowledge of workers' compensation laws and regulations to ensure compliance and best practices.
• Collaborate with internal and external stakeholders to address claims-related issues and provide effective solutions.
• Prepare and present reports on claims activity, trends, and outcomes to senior management.
• Develop and implement strategies to improve claims management processes and outcomes.

Qualifications/Requirements

• Minimum of 5 years of experience in workers' compensation claims management.
• SIP (Self-Insurance Plans) certification is required.
• In-depth knowledge and experience with 4850 claims.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to work effectively in a hybrid work environment.
• Strong analytical and problem-solving skills.

#LI-JJ1

We are seeking a Work Comp Claims Supervisor The ideal candidate will oversee a team of 4-5 adjusters, manage their caseloads, and ensure the smooth handling of workers' compensation claims.

Responsibilities:

• Oversee 4-5 adjusters, each with a caseload of 130 (Lost Time, Med-Only, and Future Med)
• Conduct new training for new adjusters
• Manage meetings and schedules
• Provide assistance to adjusters and handle tough client interactions
• Ensure compliance with client requirements
• Work closely with management to assist adjusters directly
• Ensure claims are handled efficiently and effectively

Qualifications:

• Bachelor's degree preferred
• 5+ years of workers' compensation claims handling experience
• Required licensure: SIP

Day-to-day:

The successful candidate will be responsible for managing a team of adjusters, conducting training, overseeing claim handling, and ensuring client satisfaction. This role will involve regular communication with the team, clients, and management to ensure the smooth operation of the claims department.

Benefits:

• Competitive wage range: $110K - $135K (DOE)
• Remote work available with provided equipment
• Excellent health benefits with a short waiting period

Supervisor, Commercial Property Claims

Job Summary

Seeking a highly skilled and motivated Supervisor, Commercial Property Claims to join a Commercial Claims department. The successful candidate will oversee a team of commercial property claims adjusters, manage claims, and ensure compliance with company standards and regulations.

Compensation Package

• Salary range: $90K-$125K (depending on experience)
• Medical, Dental, and Vision insurance.
• Company-paid life insurance.
• 401(k) plan with employer match.

Responsibilities

• Supervise a team of commercial property claims adjusters, ensuring effective claims adjusting, litigation, and case management.
• Manage a caseload of claims and conduct audits to ensure compliance with company standards.
• Prepare and participate in claim reviews, and assist with training new and existing employees.
• Review claims settlements and liability denials for accuracy, content, and compliance.
• Collaborate with management to hire, train, motivate, supervise, and mentor adjusters.
• Stay updated on relevant laws and regulations affecting claims.
• Promote excellent customer service and maintain effective communication with internal and external stakeholders, including attorneys, investigators, policyholders, agents, and providers.
• Demonstrate proficiency in applying claims and state auditing standards.

Qualifications/Requirements

The ideal candidate will possess the following qualifications:

• Bachelor's degree or an equivalent combination of insurance industry designations.
• A minimum of five years of commercial property claims adjusting experience.
• Supervisory experience is preferred.
• Advanced knowledge of relevant claims statutes and case law.
• Thorough understanding of handling complex, litigated claims.
• Strong knowledge of claims-related terminology.
• Excellent oral and written communication skills.
• Strong organizational, time management, and decision-making abilities.

#LI-RG1

Commercial Auto Claims Supervisor

Job Summary

Seeking a highly skilled and experienced Commercial Auto Claims Supervisor to join a team. This is a fully remote, permanent position offering a unique opportunity to lead and manage a team of claims professionals. The successful candidate will be responsible for overseeing claims processes, ensuring compliance with industry standards, and driving key initiatives to achieve organizational goals.

Compensation Package

• Salary Range: $120,000 - $140,000 per year (based on qualifications and experience).
• Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Responsibilities

As a Commercial Auto Claims Supervisor, your key responsibilities will include:

• Supervising and managing staff, including hiring, onboarding, and performance management.
• Establishing communication protocols and conducting regular meetings with team members and management.
• Ensuring consistent delivery of processes and procedures to enhance customer satisfaction.
• Scheduling, developing, and implementing training programs and presentations.
• Managing claim file assignments, rotation, and workflow.
• Overseeing claims management system backlogs, activities, diaries, reserves, and caseloads.
• Reviewing and approving adjuster correspondence, coverage analysis, and claim resolution strategies.
• Conducting file reviews to ensure compliance with best practices and audit protocols.
• Analyzing performance trends and driving key initiatives to achieve target KPIs.
• Acting as a liaison between the department and internal/external partners, including compliance, audit, training, litigation management, and vendors.

Qualifications/Requirements

The ideal candidate will possess the following qualifications and skills:

• Bachelor's degree (required).
• 7+ years of experience adjusting Commercial Auto Claims.
• 3+ years of experience with litigated matters.
• 3+ years of claims management experience.
• Leadership experience (required).
• Adjuster License and confirmation of home state license (FL or TX preferred).
• Subject-matter expertise in:
  • Coverage and policy forms.
  • Coverage analysis.
  • Claim resolution strategies.
  • Litigation strategy and management.
  • Defense counsel/vendor management.
  • Staff management and training.
• Advanced degree or industry designation (preferred).
• Excellent oral and written communication skills.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion. 

#LI-BC1

The Jonus Group is an insurance-only, full-service recruiting firm that offers both direct hire and contract hire services and we are seeking a Washington Workers Compensation Claims professional to join one of our valued client's dynamic and growing team. As a key member of their Claims department, you will not only be responsible for managing their Workers Comp Claims but you will also be a key member of the team in building strong customer relationships, providing strong customer service, and ensuring timely and fair resolution for all parties involved. 

What's in it for you:

• $95,000 - $115,000/year based on experience
• Annual bonus potential based on individual performance and company profit sharing
• Competitive PTO package
• 10 Company identified holidays
• Full benefits available
• Growth Opportunities

Key Responsibilities:

• • Supervise claims staff in daily operations

  • Assist management with recruiting, interviewing, and training new team members

  • Ensure compliance with Workers’ Compensation laws and regulatory reporting requirements

  • Promote team performance through ongoing training, coaching, and performance evaluations; recommend merit adjustments for management review

  • Provide technical guidance on complex claims, investigations, litigation, and client-specific requirements

  • Serve as a liaison to resolve claim-related or procedural issues for clients and employees

  • Maintain compliance with HIPAA regulations, policies, and procedures

  • Maintain regular and reliable attendance

  • Follow all safety rules and regulations as part of the Injury and Illness Prevention Program (IIPP)

  • Follow all organizational policies, procedures, and best practices

  • Perform other duties and special projects as assigned

Qualifications:

• 5+ years of experience as a Workers' Compensation Claims Adjuster or Supervisor background within Washington, Oregon, and Alaska Indemnity claims
• WA Adjuster's license
• Knowledge of Washington state workers' compensation laws, regulations, and industry practices
• Proficient in claims management software and Microsoft Office Suite

#LI-MW1

#LI-PR1

Assistant Vice President, Commercial Casualty Claims 

Job Summary

Seeking a dynamic and experienced Assistant Vice President (AVP) of Commercial Casualty Claims to lead and oversee the strategic and operational management of general liability claims, including complex bodily injury, property damage, premises liability, and litigation matters. This leadership role is ideal for someone with deep technical knowledge, a strong leadership background, and a track record of driving results in a claims environment.

Salary

• $165,000 to $185,000+/year total compensation (based on experience)
• Comprehensive benefits package

Job Description

• Provide executive-level oversight of general liability claims operations, ensuring timely, accurate, and cost-effective resolution of claims
• Lead, mentor, and develop a high-performing team of examiners, supervisors, and managers
• Implement and monitor best practices for claims handling, litigation management, and customer service
• Develop and manage key performance indicators (KPIs) to ensure departmental goals are met or exceeded
• Oversee complex and high-exposure claims, including large loss reviews and settlement strategies
• Collaborate with underwriting, actuarial, legal, and senior leadership to align claims strategy with corporate objectives
• Ensure compliance with state and federal regulatory requirements
• Participate in audits, reporting, and continuous improvement initiatives

Requirements

• 10+ years of general liability claims experience, with at least 3–5 years in a leadership or executive role
• Proven expertise in handling high-severity general liability claims, including premises liability, bodily injury, and litigated matters
• Experience managing multi-jurisdictional claims and working with TPAs or internal claim teams
• Strong leadership, analytical, and decision-making skills
• Excellent communication and presentation abilities
• Juris Doctor (JD) required

#LI-MW1