Commercial Lines Account Manager

Job Summary

Seeking a dedicated and detail-oriented Commercial Lines Account Manager to join a growing team.

Compensation Package

• Salary Range: $50,000 - $80,000+ annually (depending on experience)
• Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Responsibilities

• Assist Account Managers with processing tasks and gradually take ownership of smaller accounts.
• Handle endorsements, certificates, renewal certificates, and audits.
• Stay organized and maintain clear communication with team members and clients.
• Support quoting for new and renewal business as needed.
• Work collaboratively with a team, including processors and Account Managers, to ensure client satisfaction.
• Maintain and manage activities to ensure timely and accurate service delivery.

Qualifications/Requirements

• Licenses/Designations: Property & Casualty (P&C) license required.
• Experience:
  • 3+ years of agency experience, preferably with mid to large accounts.
  • Familiarity with managing books of business valued between $250,000 and $500,000 in premium.
• Technical Skills: Proficiency in EPIC software is preferred.
• Soft Skills:
  • Strong organizational skills.
  • Excellent communication abilities.
  • Ability to work effectively within a team.
  • Driven and eager to learn and grow within the role.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion. 

#LI-TS1

Commercial Lines Manager

Job Summary

Seeking a highly motivated and experienced Commercial Lines Manager to join a dynamic team. This position is responsible for leading and inspiring a team of professionals while driving strategic growth and fostering connections across the organization. The ideal candidate will possess strong leadership skills, a proven track record in account management, and the ability to navigate complex client interactions. This role requires a hands-on leader who thrives in a fast-paced environment and is committed to delivering exceptional results.

Compensation Package

• Salary Range: $150,000 - $170,000+ annually (depending on experience).
• Competitive benefits package, paid time off, professional development opportunities, etc.

Responsibilities

• Lead and manage a team of 5-10 direct reports, providing guidance, mentorship, and support to ensure team success.
• Oversee daily operations, including resolving challenges, supporting team members in client interactions, and fostering a collaborative environment.
• Participate in client calls alongside Account Managers or Account Executives to address complex or sensitive issues.
• Drive strategic growth initiatives by building and strengthening connections with other divisions in the organization.
• Ensure the successful management of accounts, maintaining high levels of client satisfaction and retention.
• Utilize agency management software to streamline processes and enhance team efficiency.

Qualifications/Requirements

• Proven leadership experience, with a demonstrated ability to manage and inspire a team.
• Background in account management, with a preference for candidates who have excelled as Account Executives.
• Strong problem-solving skills and the ability to handle challenging client conversations effectively.
• Strategic mindset with a focus on growth and relationship-building.
• Proficiency in Velocity software or similar platforms is preferred.
• Exceptional communication and interpersonal skills.

Employee Benefits Director

Job Summary

Seeking a dynamic and experienced Employee Benefits Director to join a team. This role is pivotal in driving new business, consulting with clients, and managing a book of business. The ideal candidate will bring a strong sales background, leadership capabilities, and a consultative approach to client relationships. This is a hybrid position requiring three days in-office, with occasional local travel.

Compensation Package

• Compensation: Between $150K-$200K (based on experience).
• Competitive benefits package, paid time off, professional development opportunities, etc.

Responsibilities

• Drive new business opportunities and expand the client base.
• Provide consultative services to clients, ensuring their needs are met with tailored solutions.
• Oversee and clean up the existing book of business, focusing on accounts ranging from 2 to 400 lives.
• Collaborate with the back-office team to ensure operational efficiency.
• Represent the organization in local travel engagements as needed.

Qualifications/Requirements

• Licenses: Life & Health (L&H) license required.
• Experience: Proven sales experience is a must; operational or leadership experience is highly desirable.
• Soft Skills: Driven, organized, go-getter, leader, and consultative.
• Technical Skills: Familiarity with benefits-related software is a plus.
• Work Experience: Experience with fully-funded accounts and managing accounts of varying sizes is preferred.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

#LI-RM9

Personal Lines Team Lead

Job Summary

Seeking a highly motivated and experienced Personal Lines Team Lead to join a dynamic team. This role involves managing two distinct Personal Lines groups, including a middle-market team and a VIP team, ensuring seamless operations and exceptional client service. The ideal candidate will possess strong leadership skills, a deep understanding of personal lines insurance, and the ability to foster a collaborative and productive work environment.

Compensation Package

• Salary: Competitive and commensurate with experience.
• Benefits: Comprehensive benefits package, including 401(k) plan.

Responsibilities

• Lead and manage two Personal Lines teams, including a middle-market group handling standard packages and a VIP team.
• Oversee daily operations, ensuring efficient workflows and high-quality service delivery.
• Provide guidance and mentorship to team members, fostering professional growth and development.
• Collaborate with leadership to implement strategies for team success and client satisfaction.
• Handle quoting for new and renewal business as needed.
• Utilize AMS 360 software for account management and operational tasks.
• Communicate effectively with team members, clients, and stakeholders to address challenges and opportunities.

Qualifications/Requirements

• Experience: Minimum of 3 years in personal lines insurance, with 3-5 years preferred. Prior experience managing teams is highly desirable.
• Licenses/Designations: Property & Casualty (P&C) license preferred but not mandatory; strong leadership and management skills are prioritized.
• Technical Skills: Proficiency in AMS360 software.
• Soft Skills: Exceptional communication, problem-solving, and teamwork abilities. Ability to adapt to diverse personalities and foster a positive team culture.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

#LI-PM1

Commercial Insurance Service/Department Manager

Hybrid - Hamilton Township, NJ

Job Summary
Seeking a dynamic Commercial Insurance Department Manager to join our client's team and drive the growth of the department. Reporting to the COO, you will be responsible for overseeing the CL Account Management Department, managing a team of 15-20 employees.  

Responsibilities
- Direct and supervise the day-to-day operations of the Commercial Lines Department
- Lead and manage a team of 15-20 employees, including training, performance evaluations, and team development
- Service a book in premium, ensuring exceptional customer service and satisfaction
- Handle new and renewal business quoting, including negotiating terms and conditions
- Develop and implement strategies to grow and retain business, meeting and exceeding revenue targets
- Foster strong relationships with key stakeholders, including carriers, clients, and underwriters
- Collaborate with senior management to develop and implement departmental goals and objectives

Qualifications/Requirements
- 10+ years of proven experience in the insurance industry with a focus on commercial lines
- Active P&C (Property & Casualty) license in good standing
- Proficiency in EPIC software and other relevant industry tools - required
- Strong leadership, interpersonal, and communication skills
- Proven track record of effectively managing a large book of business
- Ability to thrive in a fast-paced, deadline-driven environment
- Strategic thinking and problem-solving abilities

Compensation Package
- Excellent opportunities for professional growth and advancement.
- Competitive compensation: Between $100k-$150k (based on experience).
- Paid time off and company holidays.
- Comprehensive benefits package, including health, dental, vision, 401(k), and more.

- Hybrid work schedule available after training

#LI-CS1

#LI-hybrid

Commercial Lines Team Lead & Client Manager

Job Summary

Seeking a highly skilled and experienced Commercial Lines Team Lead & Client Manager to join a team. This role is pivotal in managing a small book of business while leading a team of 8-10 Account Managers and Account Executives across multiple locations. The ideal candidate will bring a strong background in commercial insurance, leadership experience, and a passion for delivering exceptional client service. This is a fully onsite position, offering the opportunity to work in a dynamic and resource-rich environment.

Compensation Package

• Salary Range: $95,000 - $110,000
• Competitive benefits package, paid time off, professional development opportunities, etc.

Responsibilities

• Manage a small book of business, focusing on accounts generating over $5,000 in revenue.
• Lead and mentor a team of 8-10 Account Managers and Account Executives.
• Oversee day-to-day operations, ensuring the team delivers high-quality service to clients.
• Collaborate with leadership to implement strategies that enhance team performance and client satisfaction.
• Utilize Applied Epic software to manage accounts and streamline processes.
• Foster a positive and collaborative team culture aligned with the company’s values.

Qualifications/Requirements

• Licenses/Certifications: Property & Casualty (P&C) license required; additional designations preferred.
• Experience: Minimum of 5 years in a high-level Account Executive role with demonstrated leadership experience.
• Technical Skills: Proficiency in Applied Epic software.
• Soft Skills: Strong leadership, communication, organizational, and problem-solving skills. Ability to inspire and motivate a team.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

#LI-PM1

Commercial Lines Department Manager

Job Summary

An established agency is seeking an experienced and dynamic Commercial Lines Department Manager to join their growing team. This role requires strong management skills, extensive knowledge of commercial lines insurance, and the ability to drive departmental performance and client satisfaction.

Compensation Package

• Excellent opportunities for professional growth and advancement.
• Competitive compensation: Between $85K-$125K (based on experience).

Responsibilities

• Lead and manage the Commercial Lines team, providing guidance, mentorship, and performance evaluations to team members.
• Oversee the servicing and growth of a commercial lines book of business, ensuring client retention and satisfaction.
• Foster strong relationships with clients, addressing their needs and concerns promptly and effectively.
• Ensure the department operates efficiently and complies with company policies and industry regulations.
• Develop and implement strategies to achieve departmental goals, including revenue growth and operational efficiency.
• Train and develop staff to enhance their skills and knowledge, ensuring high performance and professional growth.
• Address and resolve complex issues related to client accounts and departmental operations.
• Work closely with other departments to ensure seamless integration of services and optimal client experience.
• Prepare and present regular reports on departmental performance, including financial metrics and client satisfaction levels.

Qualifications/Requirements

• Proven experience in managing a team within the insurance industry, preferably in commercial lines.
• Deep understanding of commercial lines insurance products, services, and regulations.
• Demonstrated ability to effectively manage a book of business, ensuring client satisfaction and retention.
• Strong leadership and interpersonal skills, with the ability to motivate and manage a team.
• Excellent problem-solving and analytical skills, with the ability to make informed decisions based on data.
• Superior verbal and written communication skills, with the ability to interact professionally with clients and team members.
• Commitment to providing exceptional service to clients and maintaining high levels of client satisfaction.
• Holds an active Property and Casualty (P&C) Insurance License.
• Preferred Agency Management System Experience: AMS360
• 3+ years of relevant insurance industry experience preferred.
• Previous marketing and quoting experience is needed.
• Previous experience with the following carriers is highly preferred: Auto Owners, Citizens, Acuity, Travelers, Frankenmuth, Fremont
• Willingness/ability to travel as needed for client meetings and business engagements.
• Above average computer skills with the capacity to master essential software programs.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

#LI-DB3

Title: Commercial Lines Service Manager 

Position Summary

A leading independent insurance agency is seeking a strategic and service-oriented Manager of Commercial Lines Service. This role is responsible for overseeing the service operations within the commercial lines department, ensuring high performance, client satisfaction, and continuous improvement. The manager will guide a team of service professionals, optimize workflows, and drive innovation to elevate the overall customer experience.

Key Responsibilities

Operational Leadership

• Oversee the full lifecycle of commercial client service, ensuring quality delivery and alignment with internal resources.

• Promote operational efficiency, consistency, and responsiveness across all service touchpoints.

Team Development

• Lead and develop a high-performing team by providing guidance, training, and growth opportunities.

• Foster a collaborative, empowering workplace culture aligned with company values.

Succession Planning

• Identify and mentor potential leaders within the department to support long-term team sustainability.

Client Experience Excellence

• Champion client feedback to refine service delivery and improve turnaround time, communication, and overall satisfaction.

Strategic Contribution

• Participate in the planning and execution of initiatives that promote department growth, efficiency, and innovation.

Performance Monitoring

• Define and monitor key performance indicators (KPIs) to evaluate service quality, team performance, and resource planning.

• Provide regular performance insights to senior leadership.

Quality Assurance

• Monitor compliance and service standards as part of an internal quality assurance program, with a focus on professional liability prevention and service excellence.

Technology & Innovation

• Support the integration and adoption of tools that automate processes and enhance productivity.

Cross-Functional Collaboration

• Partner with other departments to align resources, support broader organizational strategy, and reinforce company culture.

Additional Responsibilities

• Oversee day-to-day department operations and manage workload distribution.

• Provide support and solutions to balance fluctuating team workloads.

• Analyze system-generated reports to evaluate performance and optimize team capacity.

Qualifications & Experience

• Minimum 5 years of experience in commercial lines insurance, including 2–3 years in an operational leadership role.

• In-depth knowledge of commercial insurance practices and client servicing.

• Demonstrated success in improving operational workflows and managing high-performing teams.

• Strong financial and analytical skills to support cost-effective decision-making.

• Excellent communication, leadership, and problem-solving skills.

• Ability to manage strategic priorities alongside day-to-day execution.

Education & Licensing

• Property & Casualty Insurance License (required).

• Bachelor’s degree in Business, Insurance, or related field (preferred).

Supervisory Responsibilities

• Oversees the account manager team members within the Commercial Lines Department

#RM-10 
#Hybrid 

#INDTJG-ST

Employee Benefits Account Manager 

Key Responsibilities:

• Client Relationship Management: Act as the senior relationship manager for a portfolio of high net worth clients, delivering tailored insurance and risk management strategies that protect complex and unique personal assets.
• Strategic Program Oversight: Design, implement, and evolve sophisticated insurance programs that align with the distinct needs of affluent individuals and families.
• Leadership & Team Development: Provide vision, guidance, and day-to-day leadership. Foster a culture of excellence, collaboration, and continuous professional growth.
• Cross-Functional Collaboration: Partner with internal stakeholders, including department managers and senior leadership, to ensure alignment and a seamless client experience.
• Continuous Improvement: Monitor industry developments, market shifts, and best practices to enhance service offerings, boost retention, and maintain our competitive edge.

Qualifications:

• Bachelor's degree in Business, Finance, Risk Management, or related field
• Proven leadership experience 
• Strong knowledge of insurance products, markets, and high net worth risk management
• Demonstrated ability to inspire and lead teams while driving results
• Exceptional communication, negotiation, and interpersonal skills
• A strategic mindset with the ability to build lasting client relationships and navigate complex service needs

#LI-KR1