Job Title: CA Work Comp Claims Assistant

Job Summary

We are seeking a detail-oriented and highly organized Work Comp Claims Assistant to join our team. The ideal candidate will support the claims department in managing California workers' compensation claims. This role requires strong multitasking, excellent communication skills, and the ability to work in a fast-paced environment. You will be an integral part of our mission to provide critical support while adhering to state regulations and company policies.

Responsibilities

• Assist Claims Adjusters in managing California workers' compensation claims from initial filing to resolution.
• Monitor and manage claim deadlines, ensuring compliance with state legislation and company protocols.
• Process claim-related documents, including medical reports, invoices, and correspondence.
• Maintain accurate and up-to-date case records and ensure all documentation is properly filed and cataloged.
• Serve as a point of contact for claimants, medical providers, legal representatives, and internal teams.
• Coordinate medical appointments, legal proceedings, and other claim-related activities.
• Support the preparation of reports, presentations, and other documentation for internal and external stakeholders.
• Update and maintain claims management databases.
• Respond to inquiries and provide excellent customer service to all parties involved.
• Assist with other administrative duties as needed within the claims department.

Qualifications/Requirements

• High school diploma or equivalent; an associate or bachelor's degree in a related field is preferred.
• At least 2 years of experience in an administrative or assistant role; prior workers' compensation or claims management experience is a strongly preferred.
• Familiarity with California workers' compensation procedures and terminology.
• Strong proficiency in MS Office Suite (Excel, Word, Outlook) and claims management software.
• Excellent organizational skills with a keen eye for detail.
• Strong verbal and written communication skills to interact effectively with a diverse team and client base.
• Ability to manage multiple tasks and prioritize under tight deadlines.
• Must demonstrate a commitment to diversity, equity, and inclusion in all interactions with claimants, colleagues, and external partners.
• A proactive mindset and the ability to work both independently and collaboratively as part of a team.

Compensation Package

• Compensation: Between $50K - $75K (based on experience).
• Competitive benefits package, paid time off, professional development opportunities, etc.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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INDTJG-CTT

Job Summary:
We are seeking a customer-oriented and detail-driven Insurance Claims Service Representative to join our growing team. In this role, you will serve as the first point of contact for policyholders, claimants, and other stakeholders, supporting the claims process from intake through resolution. The ideal candidate will have strong communication skills, a proactive mindset, and a passion for delivering an exceptional customer experience. 

COMPENSATION:

• $22/hr. - $24/hr.
• Full Medical Benefits
• 401(k) with company match

REQUIREMENTS:

• 1-2 years of experience in a customer service or administrative role, preferably within the insurance industry.
• Excellent verbal and written communication skills.
• Strong attention to detail and organizational skills.
• Ability to handle multiple tasks and work in a fast-paced environment.
• Proficient in Microsoft Office Suite and comfortable learning new systems.
• Familiarity with property & casualty insurance is a plus.
• High school diploma or equivalent required; associate or bachelor’s degree preferred.

RESPONSIBILITIES:

• Respond to incoming calls, emails, and inquiries related to new and existing insurance claims.
• Assist policyholders and claimants by explaining the claims process and providing status updates.
• Accurately collect and input claim information into internal systems.
• Support claims adjusters with administrative tasks, documentation, and follow-up activities.
• Schedule inspections, coordinate with vendors, and send required forms and correspondence.
• Handle confidential information with discretion and professionalism.
• Ensure timely and accurate communication in accordance with company guidelines and regulatory requirements.
• Escalate complex issues to appropriate adjusters or supervisors as needed.

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INDTJG-CTT

ABOUT US:

We are seeking a detail-oriented and customer-focused Auto Material Damage Estimator/Appraiser to join our claims team. The ideal candidate will be responsible for inspecting vehicle damage, preparing accurate repair estimates, and working closely with repair facilities, claimants, and internal teams to ensure timely and fair resolution of auto physical damage claims.

COMPENSATION:

• $45,000 - $70,000/year based on experience
• Quarterly bonus
• Comprehensive health, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and holidays.

REQUIREMENTS:

• 2+ years of experience as an auto damage appraiser, estimator, or related role in insurance or collision repair.
• Proficiency with estimating software (CCC One, Mitchell, or Audatex).
• Strong knowledge of auto body repair techniques and material costs.
• Ability to manage multiple inspections and deadlines in a fast-paced environment.
• Excellent communication and negotiation skills.
• Valid driver's license and reliable transportation (for field roles).
• Industry certification (I-CAR, ASE, or state appraiser license) is a plus.

RESPONSIBILITIES:

1. Inspect vehicles (virtually) to assess damage resulting from auto accidents or incidents.
2. Prepare detailed and accurate damage estimates using estimating software (e.g., CCC One, Mitchell, Audatex).
3. Determine repair versus replacement cost options in alignment with company guidelines and industry standards.
4. Collaborate with body shops, vendors, and repair facilities to validate estimates and negotiate repair costs.
5. Communicate clearly and professionally with policyholders, claimants, and internal adjusters throughout the claim process.
6. Ensure estimates meet company compliance standards and adhere to state/local regulatory requirements.
7. Document claim files thoroughly with notes, photos, and supporting materials.
8. Stay current on automotive repair trends, vehicle construction, and estimating best practices.

#LI-DB1

Job Summary

We are seeking a detail-oriented Claims Coordinator to manage and process insurance claims. The ideal candidate will have a strong understanding of the insurance industry, previous liability experience, and exceptional organizational skills.

Responsibilities

• Review and process insurance claims within designated timelines
• Communicate with clients, insurance companies, and other stakeholders to gather necessary information for claims processing
• Verify accuracy and completeness of claim documentation
• Ensure compliance with industry regulations and company policies
• Assist in resolving any claim discrepancies or issues that may arise
• Maintain accurate and up-to-date records of all claims and related documentation
• Provide support to the claims team as needed

Qualifications/Requirements

• High school diploma or equivalent required; Associate's or Bachelor's degree in a relevant field is a plus
• Proven experience as a Claims Assistant or in a similar role
• Strong understanding of insurance policies and claim procedures
• Previous liability experience is required
• Excellent organizational and multitasking abilities
• Proficient in relevant computer applications and software
• Exceptional communication and interpersonal skills
• Ability to work effectively in a fast-paced, deadline-driven environment

Compensation Package

• Compensation: Between $80K - $100K (based on experience)
• Competitive benefits package, paid time off, etc.
• Opportunities for professional development and advancement
• Hybrid work schedule available

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

#LI-MM10