Job title: Commercial Insurance Account Manager - Hybrid
Job type: Permanent
Emp type: Full-time
Industry: Insurance
Functional Expertise: Account Manager
Location: Charleston, WV
Job published: 10/30/2026
Job ID: 162626

Job Description

Commercial Lines Account Manager

Job Summary

Seeking a dedicated and experienced Commercial Lines Account Manager to join a team. This role is integral to supporting the higher-revenue clients, focusing on both retention and growth opportunities within the book of business. If you are passionate about delivering exceptional client service and thrive in a collaborative environment, encourage you to apply.

Compensation Package

  • Salary Range: $45,000 - $65,000 per year
  • Commission: Eligible to earn 10% on new business production (no sales mandate required)
  • Benefits: Comprehensive benefits package offered
  • Work Arrangement: Hybrid work model available after a 90-day onsite training period

Responsibilities

  • Provide support for complex servicing tasks, including book rolls, renewals, remarketing, and assisting Account Executives with writing additional coverages on existing business.
  • Engage with clients to gather necessary details, pull quotes, and collaborate with agents to pitch solutions.
  • Focus on retention of the current book of business while identifying growth opportunities through cross-selling, recommending additional lines, and conducting client touch reviews.
  • Proactively suggest policy enhancements, increased limits, or remarketing options as appropriate.
  • Work with professional liability and employer practices liability accounts, primarily serving clients such as doctors, dentists, and other professionals.

Qualifications/Requirements

  • Licensure: Property & Casualty (P&C) license required; Life & Health (L&H) license highly preferred or willingness to obtain.
  • Experience: 2-5+ years of account management experience in an insurance agency setting.
  • Skills: Strong client communication skills, ability to manage complex accounts, and proficiency in pulling quotes and supporting agents.
  • Software: Familiarity with AMS360 is preferred.
  • Work Ethic: Self-motivated, detail-oriented, and committed to delivering exceptional client service.

#LI-KD1