Job title: Personal Lines Account Manager
Job type: Permanent
Emp type: Full-time
Industry: Insurance
Functional Expertise: Account Manager
Location: Kansas City, KS
Job published: 10/06/2026
Job ID: 161283

Job Description

Personal Lines Account Manager

Job Summary

Seeking a dedicated and experienced Personal Lines Account Manager to join a team. This role is essential to managing and supporting a book of business that includes both personal and select commercial lines accounts. The ideal candidate will bring a strong background in insurance, exceptional organizational skills, and a proactive approach to client service. This position offers a hybrid work environment after a probationary period, with opportunities to contribute to a dynamic and growing team.

Compensation Package

  • Salary Range: $60,000 – $75,000 annually, commensurate with experience.
  • Work Schedule: Hybrid (4 days in-office, 1 day remote after probation).
  • Benefits: Competitive benefits package, paid time off, professional development opportunities, etc.

Responsibilities

  • Manage and service a book of business comprising 80% personal lines and 20% select commercial lines accounts.
  • Handle back-end account management tasks, including quoting, renewals, and cross-selling/up-selling opportunities.
  • Provide exceptional client service by addressing inbound inquiries and proactively managing client needs.
  • Collaborate with team members to ensure seamless account transitions and workload balance.
  • Utilize AMS software to maintain accurate records and streamline account management processes.

Qualifications/Requirements

  • Licenses/Certifications: Property & Casualty (P&C) license required.
  • Experience:
    • Minimum of 2 years of insurance experience, preferably with a background in independent agencies or captive environments.
    • Familiarity with Travelers and Liberty Mutual products is a plus.
  • Technical Skills: Proficiency in AMS software or similar account management systems.
  • Soft Skills:
    • Strong organizational and time-management abilities.
    • Excellent communication and interpersonal skills.
    • Proactive problem-solving mindset.
    • Attention to detail and accuracy in managing accounts.
    • Ability to work collaboratively in a team-oriented environment.

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