Job Description

Front Desk Receptionist/Admin Support

Job Summary

Seeking a dedicated and professional Front Desk Receptionist/Admin Support to join a team. This role is pivotal in ensuring smooth day-to-day operations by managing walk-ins, processing payments, directing calls, and handling mail. Whether you are just starting your career or looking for a fulfilling role later in your professional journey, candidates from all backgrounds are welcome. No prior insurance experience is required.

This is a fully onsite position with a competitive hourly rate of $18–$22.

Compensation Package

• Competitive hourly pay: $18–$22 per hour.
• Comprehensive benefits package, including family health and wellness programs.
• Paid time off and paid holidays.
• Employee assistance programs.
• Opportunities for career advancement and professional development.

Responsibilities

• Greet and assist 10–15 walk-in clients daily with professionalism and courtesy.
• Process payments accurately and efficiently.
• Direct incoming calls to the appropriate departments or personnel.
• Handle incoming and outgoing mail, ensuring timely distribution.
• Provide backup support for office phone calls and walk-in traffic as needed.
• Maintain a welcoming and organized front desk area.
• Perform additional administrative tasks and projects as assigned.

Qualifications/Requirements

• High School Diploma or equivalent.
• Strong interpersonal and communication skills to interact effectively with clients, team members, and vendors.
• Proficiency in using computers and Microsoft Office Suite.
• Ability to work independently with minimal supervision and as part of a team.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Bilingual (English/Spanish) is preferred but not required.

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