Job title: Commercial Lines Account Manager
Job type: Permanent
Emp type: Full-time
Industry: Insurance
Functional Expertise: Account Manager
Location: Los Gatos, CA
Job published: 09/18/2026
Job ID: 160446

Job Description

Commercial Lines Account Manager

Job Summary

Seeking a dedicated and experienced Commercial Lines Account Manager to join a team. This role involves managing a generalist book of business with a focus on small to mid-market accounts, particularly in the technology sector. The ideal candidate will have a strong background in commercial lines, excellent customer service skills, and the ability to thrive in a collaborative, team-oriented environment.

Compensation Package

  • Salary Range: $75,000 - $100,000 (commensurate with experience)

Responsibilities

  • Manage and support renewal and new business accounts.
  • Serve as a knowledgeable and friendly point of contact for client inquiries.
  • Quote and market accounts using online raters, underwriters, and general agents.
  • Prepare coverage summaries, proposals, applications, ACORD forms, certificates, and other necessary documentation.
  • Collaborate with team members to ensure smooth workflows and exceptional client satisfaction.
  • Maintain prompt and accurate communication to deliver five-star service.

Qualifications/Requirements

  • Experience: Minimum of 4+ years in Commercial Lines (small to mid-market accounts preferred).
  • Licensing: Valid California Property & Casualty (P&C) License.
  • Technical Skills: Familiarity with BOP/GL, Workers Compensation, D&O, E&O, and related lines. Experience with Epic software is a plus.
  • Soft Skills:
    • Strong attention to detail and excellent time-management skills.
    • Warm, professional communication style with the ability to build rapport easily.
    • Team-oriented mindset with solid organizational and computer skills.
    • Personable, customer-focused, and eager to contribute to a positive team culture.
  • Preferred Experience: Experience marketing coverages with underwriters, general agents, and online raters.

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