Job Description

Personal Lines Account Manager (PLAM)

Job Summary

Seeking a dedicated and experienced Personal Lines Account Manager (PLAM) to join a growing team. This role is focused on servicing standard to mid-market personal lines accounts, with no new business responsibilities. If you are a motivated professional with a passion for client service and a desire to advance your career, we encourage you to apply.

Compensation Package

• Salary Range: $50,000 - $65,000 annually, plus performance-based bonuses.
• Benefits: Comprehensive benefits package, including health, dental, and vision insurance.

Responsibilities

• Provide exceptional service to clients by managing and maintaining personal lines accounts.
• Handle policy renewals, ensuring accuracy and timeliness.
• Utilize AMS360 and ImageRight software to manage client information and documentation.
• Collaborate with team members to ensure client satisfaction and retention.
• Address client inquiries and resolve issues promptly and professionally.
• Maintain compliance with company policies and industry regulations.

Qualifications/Requirements

• Licensure: Property & Casualty (P&C) license required.
• Experience:
  • Minimum of 2+ years of experience in an agency setting, or 5+ years in a captive environment.
  • Strong background in servicing standard to mid-market personal lines accounts.
• Technical Skills: Proficiency in AMS360 and ImageRight software preferred.
• Other Skills:
  • Excellent communication and interpersonal skills.
  • Strong organizational and time-management abilities.
  • Detail-oriented with a commitment to accuracy and quality service.
• Work Environment: Must be willing to work onsite initially, with potential for a hybrid schedule after training.

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