Job Description

CA Workers’ Compensation Claims Supervisor

Summary

Seeking an experienced CA Workers’ Compensation Claims Supervisor with strong communication and organizational skills.

Responsibilities

• Supervise, mentor, and develop a team of California Workers' Compensation Claims Adjusters.
• Monitor individual and team performance, productivity, quality, and compliance with company standards.
• Conduct file reviews and provide technical guidance on complex claims handling.
• Assist adjusters with coverage analysis, compensability decisions, settlement authority, litigation strategy, and reserve accuracy.
• Ensure timely and accurate claim investigations, benefit administration, and claim resolution.
• Maintain compliance with California Workers' Compensation laws, regulations, and client service expectations.
• Coach team members through performance management, training, and professional development initiatives.
• Collaborate with management on staffing, workflow management, and operational improvements.
• Build and maintain strong relationships with clients, brokers, defense counsel, medical providers, and internal stakeholders.
• Participate in client meetings and provide claims updates as needed.

Qualifications

• 7+ years of California Workers' Compensation claims handling experience.
• 3+ years of supervisory or team lead experience overseeing Workers' Compensation Claims Adjusters.
• Active California Self-Insurance Plans (SIP) Certificate required or able to obtain one fairly quickly.
• Must reside in California.
• Strong knowledge of California Workers' Compensation statutes and regulations.
• Experience handling complex and litigated Workers' Compensation claims.
• Demonstrated leadership, coaching, and employee development skills.
• Excellent written and verbal communication abilities.
• Strong organizational, analytical, and decision-making skills.

Compensation Package

• Competitive salary range of $115K – $125K (depending on experience)
• Remote work available with company-provided equipment
• Growth opportunities within the organization and industry

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer’s discretion.

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