Job title: Commercial Lines Account Manager
Job type: Permanent
Emp type: Full-time
Industry: Insurance
Functional Expertise: Account Manager
Location: Charlotte, NC
Job published: 06/15/2026
Job ID: 155958

Job Description

Commercial Lines Account Manager/Senior CL Account Manager

Job Summary

Seeking a highly motivated and experienced Commercial Lines Account Manager/Senior CL Account Manager to join a dynamic team. This role offers the unique opportunity to work closely with one of the top Commercial Lines Producers in the agency, providing significant financial and career growth potential. A organization combines the resources of a large, bank-owned agency with the culture and agility of a smaller firm, fostering a collaborative and growth-oriented environment.

The successful candidate will manage a diverse book of business, focusing on small to middle-market accounts, with a specialization in Habitational and HOA/Condo industries. This is a hybrid role, with mandatory in-office presence on Wednesdays.

Compensation Package

  • Salary Range: $70,000 - $90,000+ (depending on experience)
  • Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Responsibilities

  • Manage a book of business from A-Z, ensuring exceptional client service and retention.
  • Quote and handle new and renewal business for small and middle-market accounts.
  • Collaborate with Assistant Account Managers (AAMs) for backend administrative support.
  • Provide expertise in Habitational and HOA/Condo accounts, while managing a generalist book of business.
  • Utilize EPIC software for account management (preferred but not required).
  • Support the Producer in achieving financial and operational goals.

Qualifications/Requirements

  • Licenses/Certifications: Active Property & Casualty (P&C) License required; designations such as CIS, ACSR, or CISR are highly preferred.
  • Experience: Minimum of 3 years in Commercial Lines Account Management; 5+ years and middle-market account experience preferred.
  • Technical Skills: Proficiency in EPIC software is a plus.
  • Soft Skills: Strong organizational skills, attention to detail, excellent communication abilities, and a proactive approach to problem-solving.
  • Work Environment: Must be able to work in a hybrid setting with mandatory in-office presence on Wednesdays.

#LI-EM1