Job Description

Benefits Account Manager

Job Summary

Seeking a dedicated and experienced Benefits Account Manager to join a growing team. This role is pivotal in ensuring seamless benefits administration and exceptional client service. The ideal candidate will have a strong background in enrollment and processing, with a passion for delivering outstanding support to clients. This is an exciting opportunity to work with a dynamic team and contribute to the success of a thriving organization.

Compensation Package

• Salary Range: $60,000 - $83,000 annually
• Work Arrangement: Onsite with the opportunity for 1 day of remote work per week after 1 year of employment
• Comprehensive Benefits Package: Details to be provided during the interview process

Responsibilities

• Serve as the primary point of contact for employee-level benefits inquiries
• Conduct enrollment meetings and prepare enrollment documentation
• Interface with benefits administration systems such as Employee Navigator and Ease
• Manage accounts ranging from 2 to 125 lives, with a focus on small groups (most under 50 lives)
• Support the quoting of new and renewal business as needed
• Ensure accurate and timely processing of enrollments and renewals
• Collaborate with internal teams to deliver exceptional client service

Qualifications/Requirements

• Licenses/Designations: Life & Health (L&H) license required
• Experience: Minimum of 2+ years in benefits administration, with solid experience in enrollment and processing; renewal/market experience is a plus
• Technical Skills: Proficiency in Employee Navigator and Ease software preferred
• Education: Relevant educational background or equivalent work experience
• Soft Skills:
  • Strong communication and interpersonal skills
  • Exceptional organizational and time-management abilities
  • Detail-oriented with a commitment to accuracy
  • Problem-solving mindset and ability to work independently
  • Team player with a collaborative approach

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