Job Description

Commercial Lines Account Manager

Job Summary

Seeking a motivated and experienced Commercial Lines Account Manager to join a dynamic and ambitious team. As a top agency specializing in insuring Homeowners Associations (HOAs), have carved out a unique niche in the market and pride ourselves on delivering exceptional service to a clients. If you are a self-starter who thrives in a fast-paced environment and has a passion for client service, a encourage you to apply.

Compensation Package

• Salary Range: $60,000 - $80,000 annually (based on experience).
• Benefits:
  • Unlimited PTO.
  • Comprehensive health insurance.
  • Profit-sharing opportunities.
• Work Environment: 100% remote role with no office requirement.

Responsibilities

• Manage the full lifecycle of commercial insurance policies, including billing, payments, and servicing.
• Handle Certificates of Insurance (COIs) with accuracy and efficiency, ensuring compliance with client needs.
• Provide exceptional customer service by confidently addressing client inquiries and resolving issues over the phone.
• Collaborate with internal teams to ensure seamless policy management and client satisfaction.
• Utilize technology, including tools like Excel and pivot tables, to streamline processes and improve efficiency.
• Stay informed about advancements in AI and technology to enhance service delivery.

Qualifications/Requirements

• Licensure: Active Property & Casualty (P&C) license is required.
• Experience: 2-3 years of experience in commercial lines account management or a related field.
• Technical Skills:
  • Familiarity with EZLynx software is a plus but not required.
  • Proficiency in Excel and a strong interest in leveraging technology and AI for process improvement.
• Soft Skills:
  • Self-motivated with the ability to take initiative and work independently.
  • Strong communication skills and confidence in phone-based client interactions.
  • Detail-oriented with excellent organizational skills.

#LI-RC1