Job Description

Employee Benefits Junior Account Manager

Job Summary

Seeking a dedicated and detail-oriented Employee Benefits Junior Account Manager to join a team. In this role, you will manage and service a designated small-group book of business, ensuring exceptional client satisfaction and retention. You will serve as the primary point of contact for clients, providing proactive, value-added services such as renewals, enrollments, compliance support, and ongoing benefits administration. 

Compensation Package

• Salary Range: $50,000 - $68,000 annually
• Benefits Include:
  • Flexible Work Schedules (Hybrid after 90 days)
  • Comprehensive Insurance Options: Medical, Dental, Vision, Long-Term Disability, Short-Term Disability, Life, Accident, Critical Illness, Accidental Death & Dismemberment, and Identity Theft

Responsibilities

Small Group Account Management

• Serve as the primary service contact for assigned small employer benefits clients, addressing inquiries and resolving issues promptly.
• Manage annual renewals, including data collection, quoting, plan comparisons, and proposal preparation.
• Coordinate open enrollment activities, including employee communications and enrollment support.
• Process new business submissions, additions, terminations, and life event changes.
• Resolve carrier, billing, claims, and eligibility issues in a timely and professional manner.
• Deliver value-added services such as compliance guidance, HR tools, employee education, market trends, plan performance, and wellness initiatives.
• Educate clients on benefit plan options and enrollment processes through workshops, webinars, and consultations.
• Promote agency service tools and technology platforms to enhance client engagement.

Qualifications/Requirements

Required:

• 1+ years of experience in employee benefits or insurance.
• Strong understanding of group health insurance and ancillary benefits.
• Active New Jersey Life Insurance and Health Insurance Licenses.
• Excellent customer service and communication skills.
• Strong organizational and time management abilities.
• Ability to manage multiple accounts and deadlines.
• Proficiency with Microsoft Office and agency management software.

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