Job title: Personal Lines Account Manager - Hybrid
Job type: Permanent
Emp type: Full-time
Industry: Insurance
Functional Expertise: Account Manager
Location: Silver Spring, MD
Job published: 05/11/2026
Job ID: 154460

Job Description

Personal Lines Account Manager

Job Summary

Seeking a motivated and detail-oriented Personal Lines Account Manager to join a growing team. This role is ideal for a professional with a passion for customer service, sales, and account management within the insurance industry.

Compensation Package

  • Base Salary: $50,000 - $60,000 annually
  • Incentives:
  • Benefits Plan:
    • 401(k) Plan

Responsibilities

  • Provide exceptional service to personal lines clients, addressing inquiries, resolving issues, and ensuring satisfaction.
  • Handle new business quotes, policy renewals, and upselling opportunities.
  • Market and round out accounts to maximize client coverage and agency profitability.
  • Take inbound calls from prospective clients and assist with new business opportunities.
  • Maintain accurate records in the agency management system (Xanatek).
  • Collaborate with team members to meet agency goals and participate in ongoing training and development.

Qualifications/Requirements

  • Licensure: Active Property & Casualty (P&C) license required; additional designations are a plus.
  • Experience: Minimum of 2 years in personal lines insurance, with a focus on servicing, upselling, and marketing.
  • Technical Skills: Proficiency in using insurance management software (experience with Xanatek preferred).
  • Attributes:
    • Reliable and punctual
    • Strong desire to grow professionally and contribute to the agency's success
    • Sales-oriented mindset with a focus on client needs
  • Education: High school diploma or equivalent required; additional education or certifications are advantageous.

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