Job title: Employee Benefits CSR
Job type: Permanent
Emp type: Full-time
Industry: Insurance
Functional Expertise: Account Manager
Location: Fitchburg, WI
Job published: 05/04/2026
Job ID: 154146

Job Description

Group Employee Benefits Analyst

Job Summary

Seeking a dedicated and detail-oriented Group Employee Benefits Analyst to join a Benefits team. This full-time role is integral to an employee benefits business, providing exceptional client service, renewal support, carrier coordination, and data management. The ideal candidate will thrive in a fast-paced environment, possess strong organizational skills, and have a passion for delivering high-quality service. This position offers an excellent opportunity for professional growth within a collaborative and service-driven team.

  • Work Model: Full-time, with 5 days per week onsite during the first 90 days for training and onboarding. A hybrid schedule of 3 days per week onsite may be available after this period.
  • Benefits: Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Qualifications/Requirements

  • Bachelor’s degree preferred, or equivalent relevant experience.
  • Minimum of 2 years of experience in insurance agency, employee benefits, group health, or client service.
  • Proven experience in an employee benefits support role, account coordination role, or similar service position.
  • Strong organizational skills with the ability to manage multiple tasks and deadlines.
  • Excellent written and verbal communication skills.
  • High level of accuracy and attention to detail.
  • Familiarity with agency management systems, carrier portals, and benefits administration platforms is a plus.
  • Current Wisconsin insurance license.

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