Job Description
General Liability Claims Team Lead
Job Summary
Seeking a highly skilled and experienced General Liability Claims Team Lead to join a team. This is an opportunity to lead a team of adjusters handling both litigated and non-litigated bodily injury liability claims. The ideal candidate will have a strong background in general liability claims, leadership experience, and a commitment to excellence in claims management.
Compensation Package
- Salary Range: $120,000 - $145,000 per year (based on qualifications, geographic location, and other considerations).
- Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.
Responsibilities
- Oversee a remote team of 5-6 adjusters managing bodily injury liability claims.
- Ensure appropriate claim handling, decision-making, and adherence to in-house processes.
- Review and edit positional correspondence and escalated claims.
- Collaborate with in-house counsel to interpret policy coverages and jurisdictional impacts.
- Conduct training for new team members and provide continuous coaching and support.
- Identify subrogation potential or fraud alerts and make appropriate referrals.
- Participate in large loss and litigated matter reviews with Claims Supervisors and at Roundtable meetings.
- Conduct employee performance reviews and manage administrative responsibilities associated with team leadership.
Qualifications/Requirements
- Education: Bachelor’s degree or higher required.
- Experience:
- Minimum 5 years of experience handling general liability claims.
- Minimum 3 years of experience managing litigated matters.
- Significant supervisory experience preferred.
- Licensing: Active adjuster licenses required (FL or TX preferred).
- Skills:
- Excellent written and verbal communication skills.
- Strong organizational and time management abilities.
- Proficiency in technology and computer systems.
- Self-motivated with the ability to work independently.
- Preferred: JD (Juris Doctor) degree is a plus but not required.
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