Job Description

Commercial Lines Account Manager

Job Summary

Seeking a detail-oriented Commercial Lines Account Manager to support a growing book of business. This role focuses on servicing small to mid-sized commercial accounts, with a strong emphasis on renewals, client service, and day-to-day account management. The position partners closely with a Producer and internal support resources, offering an opportunity to grow within a stable and collaborative agency environment.

Responsibilities

• Manage and service a book of commercial lines accounts, primarily small to mid-sized businesses
• Assist with quoting new and renewal business
• Serve as a primary point of contact for client inquiries and support requests
• Review coverage, respond to client needs, and process policy changes
• Coordinate with carriers and underwriters as needed
• Maintain accurate and organized client documentation within Applied EPIC or similar agency management software
• Delegate administrative tasks to support staff to optimize workflow efficiency
• Ensure timely handling of endorsements, certificates, and policy servicing activities

Qualifications/Requirements

• Holds an active P&C (Property and Casualty) insurance license
• Commercial lines experience preferred
• Experience with Applied EPIC or similar agency management software preferred
• Strong organizational and communication skills
• Ability to manage multiple priorities and work independently
• Detail-oriented with a client-focused approach

Compensation Package

• Base salary: $70,000 – $85,000
• Quarterly performance-based bonus (up to approximately 10% of base salary)
• Paid time off and paid holidays, including additional observed holidays
• Medical benefits
• 401(k) with employer match

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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