Job Description

Senior Claims Specialist

Job Summary

Seeking a highly skilled and experienced Senior Claims Specialist to join a dynamic and growing claims organization. This role offers the opportunity to manage a diverse portfolio of commercial casualty claims, including complex and litigated matters, while contributing to a collaborative and high-performance team environment. The ideal candidate will bring a proactive mindset, strong analytical skills, and a commitment to delivering exceptional service to policyholders and stakeholders.

Compensation Package

• Salary: Up to $160,000 annually (commensurate with experience)
• Bonus Potential
• Profit Sharing
• Comprehensive benefits package, including health, dental, and vision insurance, retirement plans, and professional development opportunities

Responsibilities

As a Senior Claims Specialist, you will:

• Manage a portfolio of commercial casualty claims from initial investigation through resolution.
• Conduct detailed coverage, liability, damages, and exposure analyses using policy language and legal principles.
• Establish accurate reserves and develop proactive resolution strategies.
• Handle litigated claims in collaboration with defense counsel.
• Negotiate settlements, mediations, and arbitrations independently.
• Communicate effectively with policyholders, brokers, attorneys, and internal stakeholders.
• Prepare clear and concise reports on claim status, financial exposure, and resolution plans.
• Ensure compliance with regulatory requirements and internal guidelines.
• Participate in professional development and industry engagement opportunities.

Qualifications/Requirements

To be successful in this role, you should bring:

• 5–10 years of experience in commercial general liability claims management.
• Proven expertise in handling litigated claims.
• Strong negotiation, analytical, and decision-making skills.
• Solid understanding of coverage analysis and litigation processes.
• Excellent communication and organizational skills.
• Bachelor’s degree or equivalent experience (JD is a plus).
• A proactive mindset with a commitment to teamwork and continuous learning.

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