Job title: Commercial Insurance Associate Account Manager - Remote (MD/VA)
Job type: Permanent
Emp type: Full-time
Industry: Insurance
Functional Expertise: Account Assistant
Location: Frederick, MD
Job published: 03/31/2026
Job ID: 152494

Job Description

Commercial Lines Associate Account Manager

Job Summary

Seeking a dedicated and detail-oriented Commercial Lines Associate Account Manager to join a team. As a part of the team, you will play a key role in supporting the commercial lines operations, ensuring exceptional service to the clients. This is an excellent opportunity to join a well-established, full-service independent insurance brokerage.

Compensation Package

  • Salary Range: $40,000 - $50,000 per year
  • Benefits: Comprehensive benefits package offered
  • Remote Work: Fully remote position

Responsibilities

  • Process change requests, endorsements, certificates of insurance, audits, auto ID cards, evidence of property insurance, and other insurance documents.
  • Handle billing and invoicing tasks.
  • Prepare premium finance agreements.
  • Check and process renewal policies.
  • Serve as a backup for the front desk, including answering phones and distributing mail/email.
  • Quote new and renewal accounts online.
  • Provide exceptional support for general business accounts with premiums under $25,000, specializing in janitorial risk on a nationwide basis.

Qualifications/Requirements

  • Licensure: Active Property & Casualty (P&C) license is required.
  • Experience: Minimum of 2 years of experience in an independent insurance agency, preferably in a Commercial Lines role. Candidates with prior experience as a Customer Service Representative (CSR) or Associate Account Manager are highly preferred.
  • Technical Skills: Proficiency in Applied EPIC software is required.
  • Attention to Detail: Strong organizational skills and the ability to manage multiple tasks efficiently.
  • Customer Service: Excellent communication and interpersonal skills to provide outstanding client support.

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