Job title: P&C Operations Manager
Job type: Permanent
Emp type: Full-time
Industry: Insurance
Functional Expertise: Account Manager
Location: Cleveland, OH
Job published: 08/11/2025
Job ID: 141400

Job Description

P&C Operations Manager

Job Summary

Looking for a highly skilled and experienced P&C Operations Manager to join a dynamic and collaborative team. This role is pivotal in shaping the structure and processes of the department, ensuring seamless operations and supporting the team in achieving business goals.

Compensation Package

  • Salary Range: $80,000 - $125,000 (commensurate with experience)

Responsibilities

  • Oversee and govern the sales and service department.
  • Develop and implement workflows and processes to enhance operational efficiency.
  • Support team members in closing business and achieving sales targets.
  • Manage relationships with carriers, including Liberty, Cincinnati, Auto Owners, Western Reserve, Travelers, The Hartford, Safeco, AmTrust, and Progressive.
  • Ensure smooth operations across a diverse range of industries as a generalist.
  • Utilize software tools such as EPIC and High Level to streamline operations.

Qualifications/Requirements

  • Experience: Minimum of 7+ years in a similar role within the P&C insurance industry.
  • Licenses/Designations: P&C license required.
  • Technical Skills: Proficiency in EPIC and High Level software.
  • Soft Skills:
    • Smart, enthusiastic, and a team player.
    • Strong leadership and organizational abilities.
    • Excellent communication and interpersonal skills.
  • Location: Must reside in the Midwest (OH, KY, PA).
  • Education: Relevant educational background preferred.

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