Job Description
Job Summary
We are seeking an experienced and dedicated Employee Benefits Account Manager to join our team. As an Employee Benefits Account Manager, you will be responsible for maintaining and building strong client relationships while providing exceptional account management services.
Responsibilities
- Serve as the primary point of contact for clients, addressing their employee benefits needs and inquiries.
- Develop and implement strategic account management plans to ensure client satisfaction and retention.
- Collaborate with the sales team to identify opportunities for growth within existing client accounts.
- Conduct regular reviews and analysis of client benefit plans to optimize coverage and costs.
- Prepare and deliver presentations to clients on new benefits offerings and industry trends.
- Stay up-to-date on industry regulations and compliance requirements to ensure client plans are in adherence.
- Assist in resolving client issues and escalations in a timely and professional manner.
Qualifications/Requirements
- Previous group benefits experience is required.
- Previous independent agency experience is preferred.
- Strong knowledge of employee benefits plans, including health, wellness, retirement, and other offerings.
- Excellent communication and interpersonal skills to effectively engage with clients and internal teams.
- Ability to analyze and interpret data to make informed recommendations and decisions.
- Demonstrated ability to work independently and manage multiple client accounts simultaneously.
- In-depth understanding of industry regulations and compliance standards.
- Holds an active L&H (Life and Health) insurance license.
Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.
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