Job Description

We’re seeking a motivated and relationship-focused Account Manager to join our growing commercial insurance team in Dallas. This hybrid role will involve 1–3 days a week in the local office and focuses on supporting long-term client retention through thoughtful account servicing and strategic coordination.

You’ll act as the primary point of contact for a portfolio of clients, working closely with internal teams to ensure expectations are met, service delivery runs smoothly, and opportunities for growth are identified.

What You’ll Do:

• Serve as the go-to advisor for assigned accounts, developing a strong understanding of each client’s business and coverage needs

• Partner with internal departments to coordinate service delivery and resolve issues efficiently

• Identify opportunities to enhance the client relationship by introducing additional services or solutions

• Maintain organized documentation, track account performance, and provide regular client updates

• Support overall team goals by contributing to a culture of collaboration and service excellence

What You’ll Bring:

• 2–4 years of experience in a client-facing or account service role within insurance or a related industry

• Excellent communication and organizational skills, with a knack for problem-solving

• Proven ability to manage multiple priorities while maintaining strong attention to detail

• Bachelor's degree preferred, or equivalent work experience

• Comfortable working both independently and within a team structure

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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