Job title: Commercial Lines Account Manager
Job type: Permanent
Emp type: Full-time
Industry: Insurance
Functional Expertise: Account Manager
Location: Santa Fe, NM
Job published: 05/15/2025
Job ID: 135863

Job Description

Job Summary

As a Commercial Lines Account Manager, you will be responsible for managing a portfolio of commercial insurance accounts. You will act as the primary point of contact for clients, ensuring their insurance needs are met and providing exceptional customer service. This role requires a strong understanding of insurance products and excellent interpersonal skills to build and maintain client relationships.

Responsibilities

  • Manage a portfolio of commercial insurance accounts, including policy renewals, endorsements, and coverage analysis
  • Serve as the main point of contact for clients, addressing inquiries and providing guidance on insurance products and services
  • Collaborate with underwriters and insurance carriers to negotiate terms and conditions for clients' insurance coverage
  • Conduct regular account reviews to assess clients' risk exposures and recommend appropriate coverage enhancements
  • Stay informed about industry trends, regulations, and market changes to provide clients with relevant and up-to-date information
  • Identify opportunities for account growth and retention, working closely with the sales team to develop strategies for expanding business with existing clients

Qualifications/Requirements

  • At least 2 years of relevant insurance industry experience
  • Strong knowledge of commercial insurance products, coverages, and underwriting processes
  • Excellent communication and interpersonal skills, with the ability to build and maintain client relationships
  • Proficiency in insurance software and Microsoft Office suite
  • Ability to multitask, prioritize work, and meet deadlines in a fast-paced environment
  • Holds an active P&C (Property and Casualty) insurance license

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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