Job Description

Technical Claim Director - Casualty Major Case Unit

Job Summary

Seeking a highly skilled and experienced Technical Claim Director to join a Casualty Major Case Unit. This role involves managing high-exposure, complex bodily injury and property damage claims across the United States (excluding New York). The ideal candidate will possess a strong background in general liability claims, exceptional analytical skills, and the ability to develop and implement effective claim resolution strategies. This is a hybrid position requiring three days per week onsite at one of the office locations.

Compensation Package

• Base Salary: $130,000 - $180,000 per year
• Bonus: Up to 15-20% annual bonus
• Comprehensive Benefits:
  • Medical, dental, and vision insurance
  • Flexible spending and health savings accounts
  • Group life and AD&D insurance (2x base salary)
  • Voluntary life, critical illness, and accident insurance
  • Short-term and long-term disability benefits
• Work-Life Balance:
  • Paid time off (PTO) and holidays
  • Paid volunteer time off (VTO)
  • Parental and family care leave
  • Flexible and hybrid work arrangements
  • Fitness center discounts and free virtual fitness platform
  • Employee assistance program
• Professional Development:
  • Training and certification opportunities
  • Tuition reimbursement
  • Education bonuses

Responsibilities

• Manage high-exposure, complex bodily injury and property damage claims across the U.S. (excluding New York).
• Conduct thorough fact investigations, coverage analyses, injury/damages evaluations, and litigation management.
• Develop and implement claim resolution strategies, including independent handling of mediations and trials.
• Select, retain, and direct defense counsel for litigated cases.
• Collaborate with underwriting teams on industry trends, case law, and statutory developments.
• Lead special projects and other duties as assigned.
• Occasional travel for mediations and trials as necessary.

Qualifications/Requirements

• Education: Bachelor’s degree in business administration, insurance, or a related field. A Juris Doctorate with relevant insurance coverage or defense litigation experience is a plus.
• Experience: Minimum of 8 years of relevant legal or insurance-related experience with general liability claims.
• Expertise:
  • Extensive experience handling general liability claims involving bodily injury and property damage with significant exposure under both primary and excess policies.
  • Strong knowledge of case law, statutes, and procedures impacting general liability claims.
  • Experience with claims involving various insurance risks and policies (e.g., construction, premises liability, security, marine).
• Skills:
  • Proactive investigation and strategic claim-handling abilities.
  • Strong risk transfer identification and pursuit skills.
  • Superior writing and communication skills for effective collaboration with insureds, claimants, underwriters, and management.

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