Job Description

Commercial Auto Claims Examiner 

Job Summary

Seeking a highly skilled and motivated Commercial Auto Claims Examiner to join a team. This is a fully remote position, offering the opportunity to work from the comfort of your home while contributing to a dynamic and collaborative organization. The ideal candidate will have a strong background in handling commercial auto claims, particularly property damage (PD) and limited low-level bodily injury (BI) claims. If you are detail-oriented, possess excellent communication skills, and have a passion for delivering exceptional customer service, we encourage you to apply.

Compensation Package

• Salary Range: $75,000 - $90,000 per year (based on experience and qualifications)
• Comprehensive benefits package, including:
  • Enhanced dental plan with orthodontia coverage
  • Service Recognition Program with monetary awards for vacations every 5 years
  • Wellness initiatives, including fitness center and Weight Watchers reimbursement
  • Voluntary benefits (accident, critical illness, and hospital indemnity)
  • Employee discount and rewards program for travel, tickets, electronics, and more

Responsibilities

• Investigate and resolve first and third-party commercial auto claims, including property damage and limited low-level bodily injury.
• Handle claims involving total loss, fire, theft, glass, and cargo.
• Evaluate injury demands and manage both represented and non-represented claims.
• Obtain and review estimates, evidence, reports, and medical records.
• Establish damages and reserves, process payments, and maintain claim files in accordance with best practices.
• Take recorded statements from insureds, claimants, and witnesses.
• Investigate coverage issues and draft coverage letters.
• Present files in roundtable discussions.
• Obtain and maintain all required state adjuster licenses.

Qualifications/Requirements

• Bachelor’s degree or higher (required).
• Active adjuster license (required).
• Minimum of 3 years of experience handling commercial auto claims.
• Experience with property damage claims, including total loss and cargo claims.
• Familiarity with salvage platforms and vehicle damage appraisal (preferred).
• Strong written and verbal communication skills with exceptional attention to detail.
• Proficiency in organizational and computer skills.
• Ability to manage time effectively, prioritize tasks, and adapt to changing priorities.
• Self-motivated and capable of working independently with minimal supervision.
• Flexibility to travel for conferences and meetings, if required.

#LI-BC1