Job title: Technical Claim Director - Personal Umbrella (BI/Auto/Premises)
Job type: Permanent
Emp type: Full-time
Industry: Insurance
Functional Expertise: Claims Adjuster
Location: Chicago, IL
Job published: 06/05/2026
Job ID: 155580

Job Description

Technical Claim Director - Personal Umbrella (Bodily Injury Liability/Auto/Premises)

Job Summary

Seeking a highly skilled and experienced Technical Claim Director to lead and manage Personal Umbrella Liability claims, including auto, premises, and personal liability. This role requires a strategic thinker with a proven ability to handle complex claim investigations and evaluations while ensuring optimal outcomes for a clients. The position offers a hybrid work environment with office locations in multiple cities across the United States.

Compensation Package

  • Base Salary: $140,000 - $170,000+ (depending on experience) + bonus and profit sharing opportunities
  • Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Responsibilities

  • Claims Management: Proactively handle Personal Umbrella Liability claims, emphasizing detailed investigation, evaluation, and monitoring of primary carrier activities to achieve optimal results.
  • Coverage Analysis: Investigate and analyze complex coverage issues, providing clear and detailed coverage letters as necessary.
  • Investigation & Evaluation: Conduct timely and comprehensive investigations into liability and damages to recognize exposures early.
  • Claims Resolution: Develop and implement effective resolution strategies, including timely liability investigations, damage assessments, and reserve setting.
  • Best Practices: Ensure adherence to company Best Practices in all claims handling activities.

Qualifications/Requirements

  • Education: Bachelor’s degree required.
  • Experience: Minimum of 8 years of relevant legal or technical claims experience, with a strong background in handling large exposure third-party liability claims on a primary/excess basis.
  • State Knowledge: Significant experience with policy limit demands in Florida, Texas, and California.
  • Independence: Ability to excel in a fast-paced environment with minimal supervision.
  • Collaboration: Proven ability to work effectively with primary carriers and defense counsel, with in-depth knowledge of umbrella/excess handling and management of outside counsel.
  • Legal Acumen: Extensive knowledge of case law, statutes, and procedures impacting liability claims in Florida, California, New York, and Texas.
  • Skills & Competencies:
    • Strong analytical skills to navigate complex claim processes and develop effective solutions.
    • Innovative mindset with the ability to drive improvements within the claims department.
    • Excellent communication skills to convey findings and recommendations clearly to internal and external stakeholders.

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