Job Description

Senior Casualty Claims Examiner - Construction Defect

Job Summary

Seeking an experienced and dedicated Senior Casualty Claims Examiner - Construction Defect to join our growing team. This is a fully remote position, offering a unique opportunity to work in a collaborative and dynamic environment with a focus on construction defect claims. The ideal candidate will have a strong background in claims handling, particularly in construction defect cases, and a passion for delivering exceptional service.

Compensation Package

• Salary Range: $120,000 - $145,000 per year (up to $150,000 for highly qualified candidates)
• Benefits:
  • Flexible working hours
  • Unlimited Paid Time Off (PTO)
  • Half-day Fridays during the summer
  • Comprehensive medical, dental, and vision insurance (starting Day 1)
  • 401(k) with company match
  • Paid volunteer days
  • Professional development opportunities

Responsibilities

• Manage a caseload of approximately 120 claims, primarily focused on construction defect and third-party property damage.
• Conduct liability investigations and evaluate claims for resolution.
• Analyze coverage and draft coverage position letters as needed.
• Collaborate with co-carriers to determine time on risk, case values, and resolution strategies.
• Assign and work closely with defense counsel to develop litigation plans and budgets.
• Retain and coordinate experts within agreed-upon budgets.
• Establish and maintain timely indemnity and expense reserves, revisiting adequacy as needed.
• Prepare and submit authority requests for cases exceeding personal authority limits, including comprehensive reports and verbal presentations.
• Attend mediations, settlement conferences, and trials as necessary.
• Stay informed on changes in case law and industry trends.
• Provide support to underwriting and other business partners.

Qualifications/Requirements

• Education: Bachelor’s degree or equivalent experience required.
• Experience:
  • Minimum of 10 years of overall claims handling experience.
  • At least 5 years of experience specifically handling construction defect claims.
• Licensing:
  • Must hold or be able to obtain required state licenses (home state license required; licenses in TX, FL, and CA preferred).
  • Must obtain a California license within the first 90 days (company will provide support and cover costs).
• Skills:
  • Strong written and verbal communication skills.
  • Ability to analyze complex coverage issues and draft detailed reports.
  • Collaborative mindset with the ability to work in a less structured, start-up-like environment.
• Professional designations such as CPCU, AIC, or SCLA are a plus.
• Must have prior experience working with an insurance carrier (TPA candidates will not be considered).

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