Job title: Commercial Insurance Account Manager - Hybrid
Job type: Permanent
Emp type: Full-time
Industry: Insurance
Functional Expertise: Account Manager
Location: Norfolk, VA
Job published: 04/07/2026
Job ID: 152782

Job Description

Commercial Lines Account Manager

Job Summary

Seeking a dedicated and experienced Commercial Lines Account Manager to join a growing team. This role is integral to the mission of delivering exceptional service to clients while fostering a collaborative and dynamic work environment. If you thrive in a fast-paced, fun, and supportive environment, we encourage you to apply.

Compensation Package

  • Salary Range: $60,000 - $70,000+ (depending on experience)
  • Benefits: Comprehensive benefits package, including profit sharing and 401(k).

Responsibilities

  • Manage a portfolio of approximately 350 small to mid-size commercial accounts, ranging from $500 to $100,000 in premium (average $15,000).
  • Provide exceptional service to clients, including policy servicing, renewals, and addressing inquiries.
  • Identify opportunities for cross-selling and up-selling to meet client needs and drive business growth.
  • Collaborate with internal teams to ensure seamless client experiences.
  • Utilize agency management software (EPIC preferred) to maintain accurate records and streamline processes.

Qualifications/Requirements

  • Licensure: Property & Casualty (P&C) license required.
  • Experience: Minimum of 5 years of experience in Commercial Lines, with a focus on small market accounts and high-volume account management.
  • Skills: Strong organizational, communication, and customer service skills.
  • Technical Proficiency: Experience with EPIC software is preferred but not required.
  • Work Style: Comfortable working in a fast-paced, dynamic environment with a focus on collaboration and client satisfaction.

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