Job Description

Casualty Senior Claims Specialist

Job Summary

Seeking a highly skilled and experienced Casualty Senior Claims Specialist to join a team. This role involves managing a portfolio of complex and high-exposure commercial casualty claims, including product liability and construction-related matters. The ideal candidate will have a strong background in claims handling, litigation management, and policy coverage analysis. This position offers the opportunity to work in a dynamic environment with a focus on delivering exceptional service to clients and stakeholders.

Compensation Package

• Base Salary: $110,000–$150,000 (depending on experience) + performance-based annual discretionary bonus
• Benefits: Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Responsibilities

• Manage a portfolio of high-value, complex casualty claims, including litigated matters.
• Investigate, evaluate, negotiate, and resolve complex commercial casualty claims, utilizing external service providers as needed.
• Represent the company and clients in complex claims, participating in or leading litigation teams when necessary.
• Independently resolve significant exposure claims within delegated authority levels.
• Effectively manage outside counsel and external vendors to ensure cost control and quality outcomes.
• Analyze policy coverage on standard and manuscript forms, identify coverage issues, and draft coverage position letters as required.
• Operate within designated monetary authority for reserves, settlements, and payments.
• Prepare timely and accurate large loss reports and keep management informed of developments on severe claims.
• Conduct mediations and informal negotiations to drive efficient claim resolution.
• Develop and maintain strong relationships with customers, brokers, and internal colleagues domestically and internationally.
• Identify and pursue subrogation recovery opportunities when applicable.
• Share claims insights and lessons learned across departments to improve organizational performance.

Qualifications/Requirements

• Education: Bachelor’s degree required.
• Experience: Minimum of 5 years of relevant casualty claims experience, with a focus on product liability and construction liability.
• Expertise in complex casualty claims handling, litigation management, coverage analysis, and negotiations.
• Strong analytical skills, including the ability to review medical records, expert reports, and investigative materials.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to manage multiple priorities effectively.
• Detail-oriented with strong policy interpretation capabilities.
• Adaptable and capable of thriving in a dynamic environment.
• Customer-focused mindset with a commitment to exceeding expectations of internal and external stakeholders.
• Proficiency in Microsoft Office applications and electronic claims management systems.
• Willingness to obtain and maintain appropriate state adjuster licenses and required continuing education credits.
• Minimal travel required on an as-needed basis.

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