Job Description

Senior Litigation Claims Specialist – GLPD & Construction Defect

Job Summary

Seeking a highly skilled and experienced Senior Litigation Claims Specialist to join a team. In this role, you will be responsible for managing complex, high-exposure General Liability Property Damage (GLPD) and Construction Defect claims. This includes both litigated and non-litigated matters that involve significant severity and coverage complexity.

Compensation Package

• Competitive base salary up to $145,000 (commensurate with experience)
• Comprehensive benefits package, including health, dental, and vision insurance
• Paid time off and holidays
• Professional development opportunities

Key Responsibilities

• Investigate, evaluate, and resolve complex GLPD and Construction Defect claims.
• Conduct detailed policy coverage analysis and prepare coverage correspondence for supervisory review.
• Investigate liability and damages on high-exposure claims.
• Manage litigation by assigning approved panel counsel, establishing litigation plans and budgets, and coordinating case strategy.
• Establish and adjust timely and accurate reserves as claims develop.
• Maintain complete and up-to-date file documentation and ensure effective diary management.
• Complete large loss and internal reporting requirements in a timely manner.
• Negotiate settlements within granted authority and participate in mediations, settlement conferences, and alternative dispute resolution (ADR) proceedings.
• Oversee and control the work product and expenses of outside vendors and defense counsel.
• Identify opportunities for risk transfer, co-insurance, contribution, and subrogation.
• Manage designated accounts and maintain strong customer relationships.
• Ensure compliance with all regulatory requirements, internal guidelines, and best practices.
• Support deductible and self-insured retention recovery protocols.
• Maintain required state licensing and fulfill continuing education requirements.
• Perform additional duties as assigned.

Qualifications/Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• Industry designations such as AIC, SCLA, CRIS, or similar are preferred.
• 5–10 years of experience in Construction Defect and General Liability Property Damage claims.
• Proven track record of managing litigated, high-severity claims.
• Strong analytical, investigative, and negotiation skills.
• Excellent written and verbal communication abilities.
• Comprehensive knowledge of insurance coverage, legal procedures, and regulatory requirements.
• Ability to work independently in a remote environment while maintaining productivity and high-quality work standards.

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