Job Description

Commercial Insurance Account Manager

Established agency seeking a detail-oriented professional with strong knowledge and understanding of commercial lines insurance coverage. The ideal candidate is familiar with all major coverage lines and experienced working with both admitted and non-admitted carriers.

Responsibilities

• Manage and retain a designated book of commercial accounts

• Build and maintain strong relationships with business clients and key decision-makers

• Handle renewals, quoting, endorsements, certificates, and policy changes

• Partner with producers and carriers to deliver tailored risk solutions

• Identify upsell and cross-sell opportunities to strengthen client protection

• Provide clear communication and education to clients on coverage and policy details

• Maintain accurate documentation and ensure compliance with agency standards

• Support clients with prompt, professional problem-solving and follow-through

Qualifications

• Experience in commercial property and casualty insurance service or account management

• Strong understanding of commercial coverages (GL, Property, Auto, Workers’ Comp, Umbrella, Cyber, etc.)

• Excellent communication, organizational, and multitasking skills

• Customer-first mindset with the ability to build trust and rapport

• Active P&C license 

• Experience in a brokerage setting

• 5–10 years of experience in commercial lines

What We Offer

• Competitive compensation and performance incentives

• Comprehensive benefits package

• Professional development and continuing education support

• Collaborative, supportive team culture

• Clear opportunities for career growth and advancement

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