Job title: Technical Claim Manager Casualty/Construction Defect
Job type: Permanent
Emp type: Full-time
Industry: Insurance
Functional Expertise: Claims Adjuster
Location: Chicago, IL
Job published: 08/29/2025
Job ID: 142562

Job Description

Technical Claim Manager - Casualty/Construction Defect

Job Summary

Seeking a highly skilled and experienced Technical Claim Manager - Casualty/Construction Defect to join a dynamic team. This role involves managing complex general liability claims, with a primary focus on construction defect litigation.

Compensation Package

  • Base Salary Range: $110,000 - $155,000 per year

Responsibilities

  • Proactively manage general liability claims, primarily involving construction defect litigation, to achieve optimal outcomes.
  • Assess and analyze coverage issues, issuing appropriate coverage letters and documentation.
  • Conduct timely investigations and establish appropriate reserves for claims.
  • Pursue risk transfer opportunities, including contractual indemnity and additional insured issues.
  • Handle claims in accordance with established best practices.
  • Resolve claims efficiently and effectively, ensuring timely outcomes.
  • Attend mediations and settlement conferences as necessary.

Qualifications/Requirements

  • Education: Bachelor’s degree in business administration, insurance, or a related field. A Juris Doctor (J.D.) is strongly preferred.
  • Experience: Minimum of 8 years of relevant legal or insurance industry experience, with meaningful experience handling complex construction claims under both general liability and excess policies.
  • Knowledge & Skills:
    • Strong understanding of case law, statutes, and procedures impacting claims handling and valuation.
    • Proficiency in proactive investigation, risk transfer, claim handling, attorney management, and claims resolution.
    • Superior writing and communication skills to effectively collaborate with insureds, claimants, underwriters, and upper management.
    • Familiarity with claims in U.S. western states is preferred.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion. 

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