Job title: Commercial Lines Account Manager
Job type: Permanent
Emp type: Full-time
Industry: Insurance
Functional Expertise: Account Manager
Location: Oak Brook, IL
Job published: 04/09/2025
Job ID: 133437

Job Description

Job Summary

We are looking for a talented and experienced Commercial Lines Account Manager to join our team. The ideal candidate will be responsible for managing a portfolio of commercial insurance accounts, maintaining client relationships, and ensuring the delivery of exceptional customer service. As a Commercial Lines Account Manager, you will work closely with clients to understand their insurance needs, provide expert guidance, and ensure that their accounts are effectively managed.

Responsibilities

  • Manage a portfolio of commercial insurance accounts, including renewals, endorsements, and new business.
  • Develop and maintain strong relationships with clients, insurance carriers, and internal stakeholders.
  • Collaborate with underwriters, producers, and other team members to provide comprehensive insurance solutions to clients.
  • Analyze and assess client risk exposures, coverage needs, and market trends to provide informed recommendations.
  • Prepare and present insurance proposals, including coverage options, pricing, and risk management strategies.
  • Oversee the processing of policy transactions, endorsements, certificates of insurance, and other documentation.
  • Act as a trusted advisor to clients by providing proactive risk management advice and claims support.
  • Ensure compliance with regulatory requirements and company policies and procedures.
  • Stay current with industry developments, market conditions, and insurance products to provide strategic guidance to clients.

Qualifications/Requirements

  • Bachelor's degree in Business, Finance, Insurance, or related field (or equivalent work experience).
  • Proven experience in commercial insurance account management or related role.
  • In-depth knowledge of commercial insurance products, coverages, and risk management practices.
  • Strong customer service and relationship management skills.
  • Excellent communication, negotiation, and presentation abilities.
  • Proficiency in using insurance agency management systems and Microsoft Office suite.
  • Demonstrated ability to work effectively in a team environment and independently manage priorities and deadlines.
  • Holds an active P&C (Property and Casualty) License.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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