Job title: Personal Lines Client Manager
Job type: Permanent
Emp type: Full-time
Industry: Insurance
Functional Expertise: Account Manager
Location: Ponte Vedra Beach, FL
Job published: 01/31/2025
Job ID: 128758

Job Description

Responsibilities

  • Act as the main point of contact for high net worth clients
  • Collaborate with insurance agents to review client needs and provide tailored coverage options
  • Develop and maintain strong relationships with clients and provide ongoing support and assistance
  • Ensure that all client documentation and information is accurate and up-to-date
  • Stay up-to-date with industry trends and changes in insurance regulations to provide clients with the most relevant information
  • Provide guidance and assistance during the claims process, ensuring efficient and satisfactory resolution for clients
  • Collaborate with underwriters and carriers to negotiate policy terms and coverage options

Qualifications

  • Proven experience as an Account Manager in the personal lines insurance with a focus on high net worth 
  • In-depth knowledge of personal insurance products and coverage options
  • Strong communication and interpersonal skills, with the ability to build and maintain relationships with a diverse clientele
  • Detail-oriented and organized, with the ability to manage multiple client accounts simultaneously
  • Proficiency in insurance software and Microsoft Office suite
  • A valid insurance license and relevant certifications may be required

Day-to-day

  • Engage with clients to assess their insurance needs and provide personalized coverage options
  • Liaise with insurance agents and underwriters to negotiate policy terms and coverage options
  • Update client files and documentation to ensure accuracy and compliance with regulations
  • Provide ongoing support and assistance to clients, addressing any questions or concerns they may have
  • Stay informed about industry trends and changes in insurance policies to best serve clients

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