Personal Lines Insurance Manager

Salary: $100,000–$125,000, depending on experience

About the Role

Seeking an experienced Personal Lines Manager to lead their service team and oversee daily department operations. This role is responsible for developing staff, improving workflows, and ensuring clients receive responsive, high-quality service while supporting the growth and performance of the personal lines business.

Key Responsibilities

Qualifications

Personal Lines Sales Manager

Job Summary

Seeking a results-driven, dynamic, and empathetic Personal Lines Sales Manager to lead a personal lines sales team. This role involves overseeing the development and management of sales strategies for personal lines insurance products, driving growth while prioritizing exceptional customer experiences. The role requires collaboration with various teams, fostering innovation, and ensuring services address the unique needs of clients.

Responsibilities

• Team Leadership: Manage, mentor, and motivate the personal lines sales team to ensure accountability and professional growth.
• Sales Strategy Development: Design and execute innovative sales plans to meet revenue goals and enhance customer engagement.
• Client Relationships: Build and maintain strong customer relationships through superior service and understanding of client needs.
• Performance Management: Monitor team performance, set goals for individuals and the department, and deliver constructive feedback.
• Market Research: Analyze industry trends and competitor activities to adapt sales strategies and maintain a competitive edge.
• Collaboration: Coordinate with marketing and underwriting departments to ensure seamless policy placements and departmental alignment.
• Compliance and Reporting: Ensure all regulatory requirements are met and prepare comprehensive reports for senior leadership regarding sales performance and customer satisfaction.

Qualifications/Requirements

• Proven experience in the personal lines insurance industry, including successful leadership or sales management experience.
• Demonstrated ability to coach, inspire, and develop talent within a team to achieve shared goals.
• Strong understanding of personal lines insurance products, services, and relevant regulations.
• Skilled in data-driven decision-making to enhance sales performance and strategies.
• Excellent communication and interpersonal skills to engage effectively with diverse audiences.
• Proficiency in relevant technologies and insurance management systems.
• Bachelor’s degree in business, marketing, or a related field, or equivalent professional experience.

Benefits

• Competitive salary with performance-based incentives.
• Comprehensive health, dental, and vision insurance.
• Generous paid time off, including holidays and personal days.
• Professional development opportunities and leadership training.
• Collaborative workplace culture.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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#LI-CD3

Market Vice President, Property & Casualty

Job Summary

Seeking an experienced and dynamic Market Vice President to lead the Property & Casualty division of an organization. This senior leadership role is pivotal in driving operational strategy, team performance, profitability, and client-service delivery. The division comprises approximately 65% Commercial Lines and 35% Personal Lines, with a strong focus on service operations. This position does not include responsibility for the sales department. The ideal candidate will bring a wealth of experience in insurance agency operations, a proven track record of leadership, and a deep understanding of both Commercial and Personal Lines.

Compensation Package

• Base Salary: $175,000–$200,000

Responsibilities

Leadership and Team Development

• Lead and support the Commercial Lines and Personal Lines Team Leads.
• Establish clear expectations and drive performance accountability.
• Develop high-performing, collaborative service teams.
• Build leadership capabilities within the division.
• Support hiring, employee development, retention, and HR-related responsibilities.
• Maintain visibility into team workflows and day-to-day operations.

P&C Operations

• Oversee the service operations of the Property & Casualty division.
• Monitor workflows, expirations, service standards, and operational performance.
• Run and analyze reports to identify trends, issues, and improvement opportunities.
• Establish and manage team metrics to improve efficiency, client service, retention, and scalability.
• Ensure the division adapts effectively to changing market conditions.

Financial Performance

• Monitor the division’s profit-and-loss performance.
• Support budgeting, profitability, and revenue forecasting.
• Identify opportunities to optimize income while balancing client-service quality with operational and financial performance.

Carrier and Client Strategy

• Strengthen and optimize carrier relationships.
• Understand carrier appetite, market developments, and placement challenges.
• Shape strategies to serve clients effectively.
• Provide executive support for complex client or renewal situations.

Qualifications/Requirements

Required Background

• Minimum of 10 years of insurance-industry experience.
• At least 5 years of leadership experience.
• Property & Casualty agency or brokerage experience.
• Strong understanding of both Commercial Lines and Personal Lines operations, with a preference for a Commercial Lines background.
• Experience managing profit-and-loss performance.
• Active Texas Property & Casualty license.
• Strong knowledge of insurance carriers and market relationships.
• Proven ability to lead through Team Leads and influence a larger indirect reporting structure.
• Strong analytical, operational, and performance-management skills.

Preferred Qualifications

• Experience with Applied Epic.
• Familiarity with business intelligence tools for operational performance analysis.
• Professional insurance designations.
• Bachelor’s degree in Business Administration, Human Resources, or a related field.
• Life and Health license.

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Personal Lines Manager/Vice President

Job Summary

Seeking a highly experienced and motivated Personal Lines Manager or Vice President to lead a Personal Lines department. This is a full-time, in-office leadership role that combines strategic oversight with hands-on management. The ideal candidate will have a strong background in underwriting, regulatory compliance, and team leadership within the insurance industry. This position is critical to ensuring the department operates in compliance with all applicable laws, regulations, and industry standards while delivering exceptional service to clients.

Compensation Package

• Salary Range: $120,000 - $160,000+ (commensurate with experience; higher compensation considered for exceptional candidates)
• Comprehensive benefits package
• Opportunities for professional growth and development

Responsibilities

• Provide strategic direction and oversight for the Personal Lines department, ensuring underwriting integrity and regulatory compliance.
• Hire, mentor, and develop staff, including overseeing onboarding and career development opportunities.
• Conduct annual performance reviews and establish collaborative goals for team success.
• Prepare and manage the department's annual budget, including premium, income, expenses, and salaries.
• Monitor and maintain P&L authority for the department, analyzing underwriting metrics to identify areas for improvement.
• Lead the development of product enhancements based on industry trends and book performance.
• Manage relationships with carriers and agencies, ensuring acceptable loss ratios and timely reporting.
• Oversee underwriting policies, guidelines, and appetite, identifying emerging industry trends and developing market-leading solutions.
• Conduct monthly audits, prepare for carrier audits, and respond to findings as required.
• Drive profitable top-line premiums and recommend new market opportunities.
• Ensure team productivity, policy retention, and process efficiency through effective workflow management.

Qualifications/Requirements

• Experience:
  • 10+ years of insurance experience, including 5+ years in underwriting within a carrier environment.
  • 5+ years of staff management experience.
  • Proven track record of creating and placing new business and establishing relationships within the independent retail agency system.
• Education:
  • Bachelor’s Degree in Insurance and Risk Management or a related field preferred.
  • Relevant licenses are a plus.
• Skills and Knowledge:
  • Strong understanding of underwriting concepts, policy design, and book management.
  • Financial acumen with knowledge of rate-making, pricing concepts, and profitability drivers.
  • Proficiency in Microsoft Office (Word, Excel, Outlook) and the ability to adapt to new software applications and carrier systems.
  • Excellent verbal and written communication skills, with strong leadership and interpersonal abilities.
  • Ability to multitask efficiently in a fast-paced environment with strong organizational and prioritization skills.
  • Detail-oriented with strong problem-solving and research capabilities.
  • Customer-focused with a drive to implement positive process changes.

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Market Vice President, Property & Casualty

Job Summary

Seeking a highly experienced and dynamic Market Vice President, Property & Casualty, to lead and drive the strategic direction, growth, and operational excellence of a Property and Casualty division. This role is pivotal in fostering a high-performing team, optimizing carrier relationships, and ensuring exceptional client outcomes. The ideal candidate will bring a strong commercial background, proven leadership experience, and a deep understanding of the insurance industry.

Compensation Package

• Competitive annual salary: $175,000 – $200,000
• Comprehensive benefits package
• Opportunities for professional growth and development

Responsibilities

• Lead the overall performance, growth, and strategic direction of the Property and Casualty division.
• Develop and execute market-level growth strategies aligned with organizational objectives.
• Drive organic revenue growth through new business development, cross-selling, client retention, and expansion of existing client relationships.
• Establish and maintain a high-performing team culture, fostering accountability and performance excellence.
• Provide leadership and guidance to team leads and oversee a division of approximately 50 employees.
• Monitor profit and loss performance, ensuring operational efficiency and profitability.
• Optimize carrier relationships and ensure alignment with market trends and client needs.
• Collaborate with team leads to develop high-performing teams and ensure exceptional service delivery.
• Analyze market trends, competitive conditions, and client needs to identify growth opportunities.
• Support strategic initiatives, process improvements, and operational scalability.
• Represent the organization within the business community through networking, client engagement, and industry involvement.

Qualifications/Requirements

Required:

• Minimum of 10 years of experience in the insurance industry, with at least 5 years in a leadership role.
• Strong commercial background with experience in agency leadership.
• Proven ability to lead and develop high-performing teams.
• Deep understanding of Property and Casualty products, insurance agency operations, and carrier relationships.
• P&C-TX license required.
• Demonstrated experience managing profit and loss performance.
• Strong analytical skills, including metric management and business intelligence analysis.
• Proficiency in Applied Epic or similar agency management systems.

Preferred:

• Relevant professional designations (e.g., CPCU, ARM, CIC).
• Bachelor’s degree in Business Administration, Insurance, or a related field.
• Experience with strategy development and market adaptation.

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SBU Team Lead

Job Summary

Seeking a highly motivated and experienced SBU Team Lead to join a team. This role is pivotal in leading and managing a team of professionals focused on small business commercial accounts. The ideal candidate will have a strong background in small business underwriting (SBU), team leadership, and process optimization. This position offers the flexibility to work remotely, with a preference for candidates . If you are passionate about team building, process improvement, and delivering exceptional service, we encourage you to apply.

Compensation Package

• Base Salary: Up to $75,000 annually, commensurate with experience.
• Additional Compensation: New business commission and bonus potential tied to achieving goals, including carrier consolidation and adherence to workflows.
• Equipment: Company-provided equipment for remote work.

Responsibilities

• Lead and manage a dispersed team of professionals across multiple locations, ensuring alignment and collaboration.
• Oversee the servicing of a small book of small business commercial accounts while supporting team members in their roles.
• Develop, implement, and optimize workflows and processes to enhance team efficiency and client satisfaction.
• Assist with marketing and quoting efforts, with a focus on carrier consolidation initiatives.
• Collaborate closely with leadership to achieve organizational goals and ensure the team meets performance metrics.
• Provide mentorship and guidance to team members, fostering a cohesive and motivated team environment.
• Periodically visit office locations if working remotely, to maintain strong team connections and operational alignment.

Qualifications/Requirements

• Experience: Minimum of 5 years in small business underwriting (SBU) and team leadership. Candidates with slightly less experience may be considered at a lower salary range.
• Licenses/Certifications: Property & Casualty (P&C) license required.
• Technical Skills: Proficiency in Epic software is strongly preferred.
• Soft Skills: Strong leadership and team-building abilities, excellent communication skills, process-oriented mindset, and the ability to motivate and unify a team.
• Location Flexibility: Preference for candidates based in Birmingham or Troy, AL, with hybrid work options available. Fully remote candidates within Alabama or nearby states may also be considered, with occasional travel to office locations.

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Commercial Lines Account Executive / Support Leader for Large Commercial

Job Summary

Seeking an experienced and dynamic Commercial Lines Account Executive / Support Leader to join a team. This role is pivotal in leading and supporting a team of professionals managing a large commercial book of business. The ideal candidate will bring strong leadership skills, a proven ability to manage change, and expertise in large commercial property and casualty insurance. This is an excellent opportunity to make a significant impact within a growing organization.

Compensation Package

• Salary: Up to $125,000 annually (depending on experience)
• Remote Work: Fully remote option available

Responsibilities

• Lead and manage a team of 8 direct reports, including CSRs and account managers.
• Oversee workflows, develop and implement standard operating procedures (SOPs), and ensure operational efficiency.
• Train and onboard new team members, fostering a culture of continuous learning and development.
• Support producers by managing books of business as needed and addressing client issues.
• Drive team motivation and engagement, ensuring alignment with organizational goals.
• Collaborate with leadership to influence and implement change management initiatives.
• Provide quoting and inside sales support as required.

Qualifications/Requirements

• Experience: Extensive experience in large commercial property and casualty insurance, with a strong background in leadership and people management.
• Leadership Skills: Proven ability to lead teams, manage change, and rally team members toward common goals.
• Technical Expertise: Familiarity with Epic software; experience with Applied systems is a plus.
• Industry Knowledge: Experience with contractors, manufacturing, auto dealerships, and trucking accounts is highly desirable.
• Skills: Strong operational and workflow management skills, with the ability to develop and implement effective SOPs.
• Education/Certifications: Relevant licensure or designations are preferred but not required.
• Location: Open to candidates nationwide; preference for those with experience in Wisconsin, Minneapolis, or the broader Midwest markets.

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P&C Service Manager

Job Summary

Seeking a highly skilled and motivated P&C Service Manager to oversee a $2M–$3M premium book of mid-sized to large commercial accounts. This role offers a unique opportunity to combine account management expertise with leadership responsibilities, including mentoring staff, managing workflows, conducting performance reviews, and driving process improvements. The position also provides a clear growth path into broader operational leadership within a dynamic and growing independent insurance agency.

Compensation Package

• Base Salary: $80,000–$100,000 (commensurate with experience)
• Bonus Potential: Performance-based incentives
• Additional Benefits: Comprehensive benefits package, professional development opportunities, and a clear pathway to operational leadership roles.

Responsibilities

• Manage and service an existing commercial P&C book of business valued at $2M–$3M in premium.
• Provide leadership and guidance to the service team, fostering a collaborative and high-performing work environment.
• Oversee workflows to ensure efficiency and effectiveness in account management processes.
• Conduct performance reviews and mentor team members to support their professional growth.
• Identify and implement process improvements to enhance service delivery and operational efficiency.
• Collaborate with other departments to ensure seamless client service and satisfaction.

Qualifications/Requirements

• Experience:
  • Proven experience in commercial P&C account management, specifically handling mid-sized to large commercial accounts.
  • Leadership or supervisory experience is preferred but not required. Candidates with demonstrated leadership potential are encouraged to apply.
• Technical Skills:
  • Proficiency in HawkSoft is preferred; experience with Applied Epic or AMS360 is also acceptable.
• Education: Relevant certifications or training in commercial insurance are a plus.
• Soft Skills: Strong organizational, communication, and problem-solving skills. Ability to mentor and inspire team members while maintaining accountability.

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Associate Managing Director

Job Summary

Seeking a dynamic and forward-thinking leader to drive strong and sustainable growth. As the Associate Managing Director, you will lead, develop, and oversee the overall performance. This role is pivotal in shaping the strategic direction and profitability of multiple underwriting books while managing an individual binding production portfolio. With a balanced focus on leadership and production underwriting, you will dedicate approximately 50% of your time to management responsibilities and 50% to production underwriting and client management.

Compensation Package

• Competitive Compensation: Base salary with bonus earning potential.
• Work-Life Balance: Flexible and hybrid work options.
• Professional Development: Employer-paid continuing education, certifications, designations, and licenses.
• Health & Welfare Benefits: Comprehensive medical, vision, and dental coverage.

Responsibilities

• Lead and manage the Charleston office team, including underwriters, broker producers, and support staff.
• Drive the dynamic growth of a highly successful and consistently profitable company.
• Oversee team performance management, including training, mentoring, and talent retention.
• Attract and retain top talent through effective hiring and promotion strategies.
• Define and implement successful sales and marketing strategies.
• Build and maintain strong relationships with retail agents and underwriter/broker producers.
• Manage the office's Profit & Loss and ensure alignment with corporate goals.
• Partner with corporate headquarters to ensure seamless operations and support.
• Supervise adherence to underwriting guidelines, corporate policies, and compliance standards.
• Oversee office operations, ensuring consistency and quality in processes such as new business opportunities, renewals, marketing, training, and staffing.
• Build, maintain, and grow a book of business in either Commercial or Personal Lines.
• Rate, quote, and bind risks to determine acceptability, coverage, and pricing for large or complex renewals and new business.

Qualifications/Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• Minimum of 3 years of experience as a sales team leader, including direct management experience.
• At least 5 years of multi-line underwriting/production experience, with excess & surplus experience preferred.
• Demonstrated ability to lead, influence, and motivate a team.
• Proven ability to develop and manage strong relationships with clients, carriers, and third parties.
• Proficiency in sales and marketing strategies.
• Strong organizational skills with exceptional attention to detail.
• Insurance license, CPCU, CIC, or comparable designations preferred.

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Commercial Lines Placement Manager 

NY P&C License required

Job Summary

Our client, a National top brokerage is seeking a highly motivated and experienced Commercial Lines Placement Manager to join a team. This role is pivotal in managing and growing a portfolio of mid-to-large commercial accounts, with a focus on construction contractors, property, and real estate. The ideal candidate will bring expertise in new and renewal marketing, a strong understanding of the insurance industry, and a passion for delivering exceptional client service.

Compensation Package

• Salary: Up to $170,000 annually, based on experience.
• 401(k): 4% company match.
• Benefits: Comprehensive benefits package provided.
• Hybrid/Remote out of Suffolk County

Responsibilities

• Manage and service a book of business with $25,000 in revenue and $250,000 in premium.
• Handle all aspects of new and renewal marketing for mid-to-large accounts.
• Collaborate with producers and assistants to ensure seamless account management.
• Provide exceptional service to clients in the construction, property, and real estate sectors.
• Utilize EPIC software to manage accounts and maintain accurate records.
• Work closely with the team to meet and exceed client expectations.

Qualifications/Requirements

• Licenses/Designations: Property & Casualty (P&C) license required.
• Experience:
  • Must have experience working with construction and real estate accounts.
  • Familiarity with mid-to-large accounts is essential.
• Software Proficiency: Experience with EPIC software preferred.
• Work Style:
  • Ability to thrive in a hybrid work environment.
  • Strong organizational and communication skills.
• Years of Experience: Open to candidates with varying levels of experience who meet the required qualifications.

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