Crop Department Manager

Job Summary

Seeking a highly experienced and dynamic Crop Department Manager to join a team. This is a newly created position designed to support the growth of organization and streamline the workflow within Crop Insurance department. The ideal candidate will bring a wealth of expertise in crop insurance, strong leadership skills, and a proven ability to manage and mentor a team. This role offers the flexibility of being remote, with occasional travel to the office.

Compensation Package

• Base Salary: $90,000 - $100,000 annually
• Total Compensation: Up to $115,000 annually (including bonus)

Responsibilities

• Lead and manage a team of 35+ professionals, including Account Managers and Assistants, within the Crop Insurance department.
• Oversee the quoting and renewal process for crop insurance accounts ranging from $1,000 to $500,000 in size.
• Ensure the efficient handling of the department’s book of business and policies.
• Provide mentorship and training to team members, fostering professional growth and development.
• Collaborate with the Director of Account Managers and other leadership to implement strategies for departmental success.
• Utilize EPIC and CSR24 software to manage workflows and ensure operational efficiency.
• Attend in-office meetings 3-4 times per year if located outside the state, or once a month if within commuting distance.

Qualifications/Requirements

• Experience: Minimum of 7+ years in crop insurance, with a strong preference for candidates with managerial experience.
• Licenses: Property & Casualty (P&C) license required; Crop Insurance license is a plus.
• Technical Skills: Proficiency in EPIC software is highly preferred.
• Soft Skills: Strong leadership abilities, excellent communication skills, and the ability to work effectively in a team environment. Must be outgoing, resilient, and capable of making tough decisions.
• Education: Relevant educational background in insurance, business, or a related field is preferred.
• Location: Preference for candidates located near Sacramento, but open to fully remote candidates willing to travel to the office 3-4 times per year.

#LI-CD3

Head of Commercial Lines

Job Summary

Seeking an experienced and dynamic professional to lead and grow a Commercial Lines business. This is a senior leadership role for an individual with deep expertise in commercial property and casualty (P&C) insurance, who is passionate about building and operating a high-performing commercial insurance practice. The successful candidate will play a pivotal role in shaping our commercial strategy, strengthening carrier relationships, developing processes, supporting business development, and building a team to drive growth. This is an exceptional opportunity for someone who thrives on creating and growing a business, rather than simply managing an existing book of business. For the right candidate, equity ownership opportunities are available.

Compensation Package

We offer a competitive compensation package aligned with the long-term success of the business. This includes a base salary, performance-based incentives, and potential equity ownership opportunities for the right candidate.

Responsibilities

Lead the Commercial Lines Business

• Provide strategic leadership and direction for the Commercial Lines practice.
• Develop and execute a growth plan leveraging existing relationships, referrals, and new opportunities.
• Define target client segments and industry niches where the business can effectively compete.
• Establish goals, priorities, and performance standards for the practice.

Market & Technical Leadership

• Serve as the senior commercial P&C resource within the organization.
• Maintain extensive knowledge of commercial insurance markets, products, and emerging exposures.
• Build and strengthen relationships with carriers, wholesalers, and specialty markets.
• Provide guidance on complex accounts, coverage structures, and placement strategies.
• Stay informed on market conditions, pricing trends, and new product developments.

Build the Commercial Lines Platform

• Evaluate and enhance workflows and processes across all stages of the client lifecycle.
• Establish consistent standards for account documentation, coverage reviews, and proposals.
• Collaborate with leadership to ensure systems, technology, and resources support the practice effectively.
• Develop scalable processes to support growth without compromising service quality.

Business Development & Client Leadership

• Actively participate in developing and closing significant commercial opportunities.
• Collaborate with producers to identify and pursue new business opportunities.
• Serve as a senior advisor to clients, particularly on complex or sophisticated risks.
• Develop and communicate the organization’s commercial value proposition.

Team Development

• Assess staffing needs and recruit top talent to support the growth of the practice.
• Lead, mentor, and develop a high-performing team of commercial insurance professionals.
• Establish clear roles, responsibilities, and accountability across the team.
• Enhance the technical capabilities of the broader team.

Qualifications/Requirements

• 10+ years of experience in commercial property & casualty insurance, with significant experience in a brokerage or agency environment.
• Extensive knowledge of commercial P&C products, including property, general liability, workers' compensation, professional liability, cyber, and other specialty coverages.
• Strong relationships with commercial insurance carriers, wholesalers, and specialty markets.
• Proven ability to structure and place complex commercial insurance programs.
• Deep understanding of brokerage operations, including submissions, marketing, proposals, and renewals.
• Demonstrated leadership experience in managing people, processes, or a commercial insurance practice.
• Exceptional client-facing, communication, negotiation, and presentation skills.
• Entrepreneurial mindset with a passion for building and growing a business.
• Ability to operate strategically while remaining hands-on in a growing organization

#LI-RM9

Customer Service Manager

Job Summary

Seeking a highly motivated and professional Customer Service Manager to lead and develop a dynamic team within the organization. This role is pivotal in ensuring the delivery of exceptional service to clients while fostering a culture of accountability, growth, and excellence. The Customer Service Manager will oversee a team of 2 Customer Service Representatives (CSRs) and 2 offshore processors/virtual assistants, as well as manage the onboarding and training of new hires during their first 90 days.

Compensation Package

• Salary: $70,000–$77,000 annually
• Additional Benefits: Comprehensive benefits package

Responsibilities

• Lead, coach, and manage a team of 2 CSRs and 2 offshore processors/virtual assistants.
• Conduct weekly one-on-one meetings to review KPIs, call reports, compliance metrics, and overall performance.
• Oversee the onboarding and training of new hires during their first 90 days, ensuring a smooth transition into their roles.
• Provide direct, constructive feedback and performance coaching to team members.
• Ensure timely completion of applications and documentation.
• Collaborate closely with agency and sales leadership, participating in leadership meetings.
• Drive improvements in workflows, training programs, and process consistency.
• Assist with escalations and occasional client or carrier interactions.

Qualifications/Requirements

Must-Have:

• Proven experience in people leadership, including coaching and performance management.
• Strong ability to provide direct, constructive feedback and hold team members accountable to KPIs and deadlines.
• Demonstrated experience in training and developing employees.
• Excellent communication skills and professional presence, with the ability to work effectively across all levels of the organization.
• Tech-savvy with the ability to quickly learn and adapt to agency management systems (experience with EZLynx is a plus).

#LI-AK2

P&C Service Manager

Job Summary

Seeking a highly skilled and motivated P&C Service Manager to oversee a $2M–$3M premium book of mid-sized to large commercial accounts. This role offers a unique opportunity to combine account management expertise with leadership responsibilities, including mentoring staff, managing workflows, conducting performance reviews, and driving process improvements. The position also provides a clear growth path into broader operational leadership within a dynamic and growing independent insurance agency.

Compensation Package

• Base Salary: $80,000–$100,000 (commensurate with experience)
• Bonus Potential: Performance-based incentives
• Additional Benefits: Comprehensive benefits package, professional development opportunities, and a clear pathway to operational leadership roles.

Responsibilities

• Manage and service an existing commercial P&C book of business valued at $2M–$3M in premium.
• Provide leadership and guidance to the service team, fostering a collaborative and high-performing work environment.
• Oversee workflows to ensure efficiency and effectiveness in account management processes.
• Conduct performance reviews and mentor team members to support their professional growth.
• Identify and implement process improvements to enhance service delivery and operational efficiency.
• Collaborate with other departments to ensure seamless client service and satisfaction.

Qualifications/Requirements

• Experience:
  • Proven experience in commercial P&C account management, specifically handling mid-sized to large commercial accounts.
  • Leadership or supervisory experience is preferred but not required. Candidates with demonstrated leadership potential are encouraged to apply.
• Technical Skills:
  • Proficiency in HawkSoft is preferred; experience with Applied Epic or AMS360 is also acceptable.
• Education: Relevant certifications or training in commercial insurance are a plus.
• Soft Skills: Strong organizational, communication, and problem-solving skills. Ability to mentor and inspire team members while maintaining accountability.

#LI-AK2

Commercial Account Executive/Senior Account Manager

Job Summary

Seeking a highly skilled and experienced Commercial Account Executive/Senior Account Manager to join a dynamic team. This role involves managing a diverse portfolio of middle-market commercial accounts, fostering strong client relationships, and ensuring seamless service delivery. The ideal candidate will have a proven track record in commercial insurance, exceptional organizational skills, and the ability to take ownership of a book of business.

Compensation Package

• Salary Range: Up to $90,000 (SC) / Up to $110,000 (GA)
• Benefits: Comprehensive benefits package

Responsibilities

• Manage a book of business with account sizes ranging from $50,000 to $600,000 in premium, focusing on middle-market accounts.
• Build and maintain strong client relationships, ensuring high levels of satisfaction and retention.
• Handle renewals, endorsements, and other account servicing tasks using AMS360 and ImageRight systems.
• Collaborate with producers and internal teams to quote new and renewal business.
• Take ownership of the book of business, proactively addressing client needs and ensuring seamless service delivery.
• Utilize technology and internal resources to streamline processes and improve efficiency.
• Participate in multi-step interview processes and onboarding to ensure cultural fit and alignment with team goals.

Qualifications/Requirements

• Experience: Minimum of 7 years in commercial insurance, with a focus on middle-market accounts.
• Licenses/Certifications: Active Property & Casualty (P&C) license required; CPCU or CIC designation preferred.
• Technical Skills: Proficiency in AMS360 and ImageRight systems; strong familiarity with quoting, renewals, and endorsements.
• Industry Knowledge: Experience with generalist accounts, real estate, construction, churches/non-profits, and coastal HOAs is highly desirable.
• Soft Skills: Strong organizational skills, proactive problem-solving abilities, excellent communication, and a client-focused mindset.
• Education: Bachelor’s degree preferred but not required.

#LI-RM10

Our client is seeking a P&C licensed, dedicated, and proactive Commercial Lines Account Manager to join their team.

Associate Managing Director

Job Summary

Seeking a dynamic and forward-thinking leader to drive strong and sustainable growth. As the Associate Managing Director, you will lead, develop, and oversee the overall performance. This role is pivotal in shaping the strategic direction and profitability of multiple underwriting books while managing an individual binding production portfolio. With a balanced focus on leadership and production underwriting, you will dedicate approximately 50% of your time to management responsibilities and 50% to production underwriting and client management.

Compensation Package

• Competitive Compensation: Base salary with bonus earning potential.
• Work-Life Balance: Flexible and hybrid work options.
• Professional Development: Employer-paid continuing education, certifications, designations, and licenses.
• Health & Welfare Benefits: Comprehensive medical, vision, and dental coverage.

Responsibilities

• Lead and manage the Charleston office team, including underwriters, broker producers, and support staff.
• Drive the dynamic growth of a highly successful and consistently profitable company.
• Oversee team performance management, including training, mentoring, and talent retention.
• Attract and retain top talent through effective hiring and promotion strategies.
• Define and implement successful sales and marketing strategies.
• Build and maintain strong relationships with retail agents and underwriter/broker producers.
• Manage the office's Profit & Loss and ensure alignment with corporate goals.
• Partner with corporate headquarters to ensure seamless operations and support.
• Supervise adherence to underwriting guidelines, corporate policies, and compliance standards.
• Oversee office operations, ensuring consistency and quality in processes such as new business opportunities, renewals, marketing, training, and staffing.
• Build, maintain, and grow a book of business in either Commercial or Personal Lines.
• Rate, quote, and bind risks to determine acceptability, coverage, and pricing for large or complex renewals and new business.

Qualifications/Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• Minimum of 3 years of experience as a sales team leader, including direct management experience.
• At least 5 years of multi-line underwriting/production experience, with excess & surplus experience preferred.
• Demonstrated ability to lead, influence, and motivate a team.
• Proven ability to develop and manage strong relationships with clients, carriers, and third parties.
• Proficiency in sales and marketing strategies.
• Strong organizational skills with exceptional attention to detail.
• Insurance license, CPCU, CIC, or comparable designations preferred.

#LI-JB1

Commercial Lines Placement Manager 

NY P&C License required

Job Summary

Our client, a National top brokerage is seeking a highly motivated and experienced Commercial Lines Placement Manager to join a team. This role is pivotal in managing and growing a portfolio of mid-to-large commercial accounts, with a focus on construction contractors, property, and real estate. The ideal candidate will bring expertise in new and renewal marketing, a strong understanding of the insurance industry, and a passion for delivering exceptional client service.

Compensation Package

• Salary: Up to $170,000 annually, based on experience.
• 401(k): 4% company match.
• Benefits: Comprehensive benefits package provided.
• Hybrid/Remote out of Suffolk County

Responsibilities

• Manage and service a book of business with $25,000 in revenue and $250,000 in premium.
• Handle all aspects of new and renewal marketing for mid-to-large accounts.
• Collaborate with producers and assistants to ensure seamless account management.
• Provide exceptional service to clients in the construction, property, and real estate sectors.
• Utilize EPIC software to manage accounts and maintain accurate records.
• Work closely with the team to meet and exceed client expectations.

Qualifications/Requirements

• Licenses/Designations: Property & Casualty (P&C) license required.
• Experience:
  • Must have experience working with construction and real estate accounts.
  • Familiarity with mid-to-large accounts is essential.
• Software Proficiency: Experience with EPIC software preferred.
• Work Style:
  • Ability to thrive in a hybrid work environment.
  • Strong organizational and communication skills.
• Years of Experience: Open to candidates with varying levels of experience who meet the required qualifications.

#LI-JL1

Sales Director

Job Summary

Seeking a dynamic and results-driven Sales Director to join a growing team. This is an exciting opportunity to lead and shape a new department focused on retention and sales excellence.

Compensation Package

• Base Salary: $125,000+ (depending on experience)
• Benefits: Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Responsibilities

• Oversee and manage the agency's entire book of business, including personal, life, Medicare, and individual health insurance accounts.
• Train and mentor producers across multiple locations to enhance sales performance.
• Supervise Life, Medicare, and Commercial Directors, ensuring alignment with company goals and objectives.
• Develop and implement strategic sales plans to drive growth and retention.
• Collaborate with the executive team to establish and execute a roadmap for success.

Qualifications/Requirements

• Licenses: Active Life & Health (L&H) and Property & Casualty (P&C) licenses are required.
• Experience: Minimum of 5 years in a sales leadership role, preferably within the insurance industry.
• Technical Skills: Proficiency in Applied EPIC software.
• Soft Skills:
  • Strong leadership and mentoring abilities.
  • Excellent communication and interpersonal skills.
  • Self-motivated and results-oriented.
  • Strategic thinker with the ability to execute plans effectively.
  • A "go-getter" attitude with a focus on customer connection and service excellence.

Additional Information

• Travel: Minimal travel required to train producers at various locations.
• Onboarding: Includes a two-week initial training period working directly with the Chief Experience Officer, followed by weekly check-ins.

#LI-MB4

Regional Director

Job Summary

Seeking a dynamic and experienced Regional Director to lead and support a growing operations team.

Compensation Package

• Base Salary: $125,000+ (depending on experience)
• Benefits: Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Responsibilities

• Train and mentor managers and producers to ensure they meet performance goals.
• Manage entire books of business, focusing on accounts with premiums under $10,000.
• Travel between locations to provide hands-on training and support.
• Develop and execute strategies to enhance customer retention and satisfaction.
• Utilize Applied EPIC software for account management and operational tasks.

Qualifications/Requirements

• Licenses/Designations: Active Life & Health (L&H) and Property & Casualty (P&C) licenses are required.
• Experience: Minimum of 5 years in the insurance industry, with a focus on leadership and operational management.
• Technical Skills: Proficiency in Applied EPIC software.
• Soft Skills:
  • Self-motivated and results-driven.
  • Strong leadership and mentoring abilities.
  • Excellent communication and interpersonal skills.
  • Strategic thinker with the ability to execute plans effectively.
  • Commitment to fostering strong client relationships.

#LI-MB4