Front Desk Receptionist/Admin Support

Job Summary

Seeking a dedicated and professional Front Desk Receptionist/Admin Support to join a team. This role is pivotal in ensuring smooth day-to-day operations by managing walk-ins, processing payments, directing calls, and handling mail. Whether you are just starting your career or looking for a fulfilling role later in your professional journey, candidates from all backgrounds are welcome. No prior insurance experience is required.

This is a fully onsite position with a competitive hourly rate of $18–$22.

Compensation Package

• Competitive hourly pay: $18–$22 per hour.
• Comprehensive benefits package, including family health and wellness programs.
• Paid time off and paid holidays.
• Employee assistance programs.
• Opportunities for career advancement and professional development.

Responsibilities

• Greet and assist 10–15 walk-in clients daily with professionalism and courtesy.
• Process payments accurately and efficiently.
• Direct incoming calls to the appropriate departments or personnel.
• Handle incoming and outgoing mail, ensuring timely distribution.
• Provide backup support for office phone calls and walk-in traffic as needed.
• Maintain a welcoming and organized front desk area.
• Perform additional administrative tasks and projects as assigned.

Qualifications/Requirements

• High School Diploma or equivalent.
• Strong interpersonal and communication skills to interact effectively with clients, team members, and vendors.
• Proficiency in using computers and Microsoft Office Suite.
• Ability to work independently with minimal supervision and as part of a team.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Bilingual (English/Spanish) is preferred but not required.

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Account Manager - Insurance Agency

Job Summary

Seeking a dedicated and experienced Account Manager to join a dynamic team at a well-established insurance agency. This role offers an exciting opportunity to work with a diverse portfolio of accounts, providing exceptional service and support to our valued clients. The ideal candidate will bring a strong background in insurance, a customer-focused mindset, and the ability to manage multiple priorities effectively. If you are passionate about delivering outstanding client experiences and thrive in a collaborative environment, we encourage you to apply.

Compensation Package

• Salary: Competitive and commensurate with experience.
• Benefits: Comprehensive benefits package, including health, dental, and vision insurance
• Work Arrangement: Flexible options available, including remote, hybrid (specific days in-office), or fully in-office. Equipment provided for remote roles.
• Professional Development: Opportunities for ongoing training and career advancement.

Responsibilities

• Manage a portfolio of accounts, ensuring timely and accurate service delivery.
• Handle quoting for new and renewal business, maintaining a high level of accuracy and efficiency.
• Collaborate with internal teams to address client needs and resolve issues promptly.
• Maintain detailed records of client interactions and policy information using agency management software.
• Provide proactive communication to clients regarding policy updates, renewals, and other relevant information.
• Support the agency’s growth by identifying opportunities to cross-sell or upsell additional lines of coverage.
• Ensure compliance with all regulatory and company standards.

Qualifications/Requirements

• Licenses/Designations: Active insurance license required (state-specific).
• Experience: Minimum of 3-5 years of experience in an account management role within the insurance industry.
• Technical Skills: Proficiency in agency management software and Microsoft Office Suite.
• Soft Skills:
  • Strong organizational and time-management abilities.
  • Excellent communication and interpersonal skills.
  • Problem-solving mindset with attention to detail.
  • Ability to work independently and as part of a team.
  • Adaptability to changing priorities and client needs.
• Education: Bachelor’s degree in Business, Finance, or a related field preferred.

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